
Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,934 reviews
I am so glad my daughter works with Gilbert Perrin's sister and told me to ask for him. Gilbert was so nice, very helpful, knowledgeable and pleasant to work with! When my husband and I told Gilbert wh sister and told me to ask for him. Gilbert was so nice, very helpful, knowledgeable and pleasant to work with! When my husband and I told Gilbert what we wanted as far as vehicle choice, price and trade-in, he told us what the bottom line was. The trade-in valuation was fair and we were glad to discover that Klaben does not use the back and forth game playing that some dealers use. My husband and I also appreciate the speed at which the deal was done. The only part that took time was readying the vehicle for delivery and even that was relatively short. The final step in the process was also a good experience as Brian Franklin completed our paperwork with efficiency, organization and a smile. :-) We will be back and we will refer others! Thank you Gilbert!! More
Tim Bagley went above and beyond with customer service. He made sure we saw each vehicle we were interested in. He allowed us to make a decision without using any 'sales tactics', which really takes the p He made sure we saw each vehicle we were interested in. He allowed us to make a decision without using any 'sales tactics', which really takes the pressure off and made it an enjoyable experience. Tim was very pleasant to work with and we highly recommend him if you are looking for any vehicle. Thank you Tim! More
Andrew was very friendly and professional. He handed the deal very quickly and made sure I had all the information i need to make a decision. I would highly recommend Andrew and Klaben. deal very quickly and made sure I had all the information i need to make a decision. I would highly recommend Andrew and Klaben. More
This was the second car Nick has sold us. We told him what we needed and he jumped through hoops to get us all the info we needed and a price within our budget. Great customer service! what we needed and he jumped through hoops to get us all the info we needed and a price within our budget. Great customer service! More
Andrew was very helpful in getting us into the right Jeep for our needs. We had an unusual situation which he was able to help us through and made the sale very easy. He took time to explain the features o for our needs. We had an unusual situation which he was able to help us through and made the sale very easy. He took time to explain the features on our new Jeep Trail Hawk and we can't wait to take if off roading! More
I am a repeat customer to klaben because every time I go there to buy another vehicle I am greeted with a smile. I keep buying from nick because he has always done everything possible to make it easy and pl there to buy another vehicle I am greeted with a smile. I keep buying from nick because he has always done everything possible to make it easy and pleasant to buy a vehicle he bends over backwards for us and always gives us his undivided attention we get treated like were wanted as people not just another sale nick is the type of salesman that takes his job personal. Nick even checks up on us and our vehicles after the sale I will continue to go to klaben.and buy from nick More
Ty was great. He worked with me to get into a vehicle. I was turned down by other dealerships and even after being approved he worked with me to get a payment i could afford. He even talked to me on a perso was turned down by other dealerships and even after being approved he worked with me to get a payment i could afford. He even talked to me on a personal level making me feel like he was more then a salesperson but a friend. someone I could trust to help me. I couldnt have asked for a better sales person. More
I have purchased vehicles from Klaben for over 14 years and I would never consider going to another dealership! I have had the wonderful opportunity to work with Don Jacobs, who is my salesman, and he alw and I would never consider going to another dealership! I have had the wonderful opportunity to work with Don Jacobs, who is my salesman, and he always makes me laugh when I stop in! He makes you feel very comfortable and is extremely helpful! He knew exactly what vehicle I was looking for including all of the amenities that I wanted! He was extremely helpful in showing my the extra perks that my Dodge Durango had as well, including a moonroof! Don is a wonderful person to meet and I would definitely recommend him to family and friends! I hope he never retires because I would miss talking with him and I would miss him making me laugh! I have also had the wonderful opportunity speaking with Brandy in finance! She was very helpful answering my questions and is very sweet! My six wonderful daughters just love her! I look forward to seeing her every time I come in for a new lease! Brian in finance is a wonderful person to talk to when it comes to sitting down and going over your new paperwork. Not only is he fast when it comes to getting the paperwork ready he also understands that no one wants to sit very long going over paperwork. He is always very helpful when it comes to answering any questions I have. I must mention that when I had told Don exactly what I wanted in a vehicle and what make and model I wanted he pulled it in the showroom for my family and I to see. I was at a loss for words! My family didn't have to go out in the cold to look at the vehicle! Don is very considerate and sweet as well! I was not expecting to turn in my 2011 Chrysler Town and Country so quickly but when I got to drive home my 2014 Dodge Durango last night I thought to myself this is the vehicle I have been wanting since 2008! And now I finally have one! I am very happy and I would just like to thank Don Jacobs, Brandy Whalen and Brian Franklin for making it possible for me to finally get the vehicle I have been wanting for years! Thank you, Thank you, Thank you! More
Buying my Jeep Wrangler at Klaben last December was a great experience. I'm happy with my Jeep. John Ruggles is the best salesman I've ever met. He was very courteous and professional, giving me all answ great experience. I'm happy with my Jeep. John Ruggles is the best salesman I've ever met. He was very courteous and professional, giving me all answers I needed, making me understand the soul and the spirit of this special car. Thanks John. More