Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,012 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Always accomodating I love coming to Klaben for their overall customer service and quality of work. I was in a huge jam this last time to get my oil changed, tires rotat I love coming to Klaben for their overall customer service and quality of work. I was in a huge jam this last time to get my oil changed, tires rotated, and even had windshield wipers replaced. I had an unexpected out of state trip and was fit in the same morning I requested. Joe is my go to guy and I can't say enough about him! Always professional, polite, and tells you what your vehicle needs to stay safe and in good condition! More
Always Ready To Serve Customers I have been going to Klaben Chrysler Jeep Dodge Ram service for many years now, and I believe they are terrific! Service Tech Joe Hilliard is in my ph I have been going to Klaben Chrysler Jeep Dodge Ram service for many years now, and I believe they are terrific! Service Tech Joe Hilliard is in my phone contacts and is always ready to help me schedule an appointment, answer questions about upcoming service recommendations, and contact me about the status of my car when being serviced. He is authentic and genuine in his interaction with customers, and a great person. Coming in at 7:00am in the morning, all of the service techs greet you with a smile and ask "How can I help you?" I believe they take great pride in providing the best possible service experience for there customers! More
Great customer service I bought my van from Klaben in 2010 and have always had it serviced at the Kent Klaben Service Center. They always get the job done and take great car I bought my van from Klaben in 2010 and have always had it serviced at the Kent Klaben Service Center. They always get the job done and take great care of my vehicle and me. This last time, I took my van in for some minor work and it turned out I needed a lot of work and it got done in a timely manor! Thanks Justin and the Klaben team! More
A nice turn around. After an initial bad interaction with Klaben Service Center, I had the privilege to work with Mike from management who addressed my concerns, and went After an initial bad interaction with Klaben Service Center, I had the privilege to work with Mike from management who addressed my concerns, and went above and beyond to fix an earlier miscommunication, and questionable service situation that I encountered. Thanks for everything Mike, and the extra mile that you traveled was greatly appreciated! I will be looking at your dealership for further repair on my Dodge. More
Awesome. Every. Time. I've been happy with the service at Klaben for years, but a recent service appointment is a perfect indication of why I've preferred taking my vehicle I've been happy with the service at Klaben for years, but a recent service appointment is a perfect indication of why I've preferred taking my vehicle to them over any other dealership/service center. The short story — our family was getting ready to go on a long trip and my tie rod broke on my Jeep. After some struggles of getting the vehicle to the service department, they were able to get us going within a day of our trip. When I didn't think there was hope, they delivered. Special Kudos goes out to Corey who I've dealt with for years. He's always willing to go above and beyond and I'm continually impressed with his professionalism. Thank you Corey! More
Quick Was hoping to get in next day but I was in and out a lot faster than most places. Couldn't ask for anything better than that. Was hoping to get in next day but I was in and out a lot faster than most places. Couldn't ask for anything better than that. More
Oil Change - In and out quick - no issues Justin and team did a great job- just a oil change this visit - but no issues - very happy with service - thanks for taking care of my Jeep Justin and team did a great job- just a oil change this visit - but no issues - very happy with service - thanks for taking care of my Jeep More
Oil change I went in for an oil change but needed a few more repairs that would need two days to complete. Joe looked up my loyalty link information and called E I went in for an oil change but needed a few more repairs that would need two days to complete. Joe looked up my loyalty link information and called Enterprise to get me a rental for the day. He promptly called when the repairs were done and was ready to check me out when I arrived. More
Great service. !!! I had a wonderful experience and a job well done the technician as well as Justin , would highly recommend anyone with a Jeep to take their vehicle th I had a wonderful experience and a job well done the technician as well as Justin , would highly recommend anyone with a Jeep to take their vehicle there and it will get treated like family . More
Professional(A++) Service Department I have had service twice this year. 100% satisfactory service both times. Greeted with a smile and very professional from start to finish. Bonus...The I have had service twice this year. 100% satisfactory service both times. Greeted with a smile and very professional from start to finish. Bonus...They even have donuts and drinks while you wait! Can't get better than that. More