Klaben Chrysler Jeep Dodge Ram - Service Center

Amazing and very Customer service oriented !!!! I chose Klaben for what I knew would be a very great experience ! Thanks Corey and Service Team you did not disappoint a satisfied customer! I chose Klaben for what I knew would be a very great experience ! Thanks Corey and Service Team you did not disappoint a satisfied customer! More

Convenient, professional and painless. I took my 15 Ram 2500 in to Justin in service for what I thought would be a quick fix. I assumed a pulley was bad. I dropped it off and he had it insp I took my 15 Ram 2500 in to Justin in service for what I thought would be a quick fix. I assumed a pulley was bad. I dropped it off and he had it inspected by noon. He called me and went over the issues that it actually had which would take a couple days to fix properly and professionally. He took great care of me and even had a rental truck sitting in my driveway when I got home from work! Unbelievable the lengths that Justin goes to make sure I understand the work being done, keeping me updated, and making sure I’m happy along the whole process! More

I recommend Klaben Service Good friendly service. I was able to make an appointment on a Saturday which was nice. They honored a coupon for another dealership which I appreciat Good friendly service. I was able to make an appointment on a Saturday which was nice. They honored a coupon for another dealership which I appreciated. More

Bearings went bad Heard loud noises coming from my wheels , Called and got an appointment quickly. Brought my vehicle in and the problems were identified and fixed the Heard loud noises coming from my wheels , Called and got an appointment quickly. Brought my vehicle in and the problems were identified and fixed the bearings were bad, I paid and left. Heard another noise on my way home called and was told bring it back in at my earliest convenience. When I brought it back I met with Buddy and the service manager even went on a ride along with me to help me identify the noise. Problem fixed and I was out the door. More

I came in for an oil change and tire rotation. As soon as I drove into the shop I was pleasantly greeted and advised where to go. Joe then assisted me telling me what was being done to my vehicle As soon as I drove into the shop I was pleasantly greeted and advised where to go. Joe then assisted me telling me what was being done to my vehicle and walked me to the lobby. The service department was clean as well as the lobby. The amount of time service took matched what Joe communicated to me and I was able to get some work done while I waited. Overall it was a very pleasant experience and as always, Joe was very helpful. More

Excellent Service I have been taking my cars to Klaben Dodge for the past 20 years and I have received excellent service and advice each and every time. I have had Joe I have been taking my cars to Klaben Dodge for the past 20 years and I have received excellent service and advice each and every time. I have had Joe as my service adviser for over ten years and I can count on him to give me solid recommendations and advice. It is important to trust someone with knowledge of your vehicle and I have total faith in what Joe advises me to do when bringing my car in for service. I have purchased my last two cars through Klaben and keep them for at least ten years. The service and maintenance on my cars keep them in top shape and keep me coming back to this dealership. More

22000 mile maintenance Joe is always very thorough and I have never been told I need something just to upsell me. The waiting area is always very clean and a cup of coffee Joe is always very thorough and I have never been told I need something just to upsell me. The waiting area is always very clean and a cup of coffee is always waiting for me. More

Pro Master City Purchase I purchased my Pro Master City in November of 2018 with the help of John Coco. I'm disabled and he made sure that Pro Master City was the right fit fo I purchased my Pro Master City in November of 2018 with the help of John Coco. I'm disabled and he made sure that Pro Master City was the right fit for me. When it was, he worked magic so I could get it. Now that I have it, Joe Hillard is keeping it in good working condition. I drive 45 minutes to deal with Klaban because my local Dodge dealership would not talk to me about this vehicle. So Thank You!! More

Very Good Joe Hilliard in the Service Dept does an excellent job in keeping customers in the loop about their vehicle when something comes up while it is bei Joe Hilliard in the Service Dept does an excellent job in keeping customers in the loop about their vehicle when something comes up while it is being serviced. Keep up the good attention to details. More