Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,012 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Oil Change As usual great job- easy appointment and pick-up. I have been a loyal customer and Joe always takes care of me. I have learned to trust him. As usual great job- easy appointment and pick-up. I have been a loyal customer and Joe always takes care of me. I have learned to trust him. More
Recent issuses My last two visits have left me broken down on the side of the road...had a tire almost come off one visit...them the next visit my brake caliper came My last two visits have left me broken down on the side of the road...had a tire almost come off one visit...them the next visit my brake caliper came off and jammed into my rim... More
Oil change and recalls Everything was done that I asked for people were Polite. journey runs awesome.I received a timely appointment at a time that was convenient thank yo Everything was done that I asked for people were Polite. journey runs awesome.I received a timely appointment at a time that was convenient thank you Klaben More
Awesome The rep was very nice , the work was done in a timely manner and there were no issues I have never had a problem with a rep so far The rep was very nice , the work was done in a timely manner and there were no issues I have never had a problem with a rep so far More
superb Didn't work with Corey Graham directly. All dealings have been with Justin Stinnett who was very friendly, prompt and professional. Would not hesitate Didn't work with Corey Graham directly. All dealings have been with Justin Stinnett who was very friendly, prompt and professional. Would not hesitate to recommend this service department to anyone. More
Oil change Great service. Tried to up sell services that were not required. But did not have the extra money to put into the car at that time. Great service. Tried to up sell services that were not required. But did not have the extra money to put into the car at that time. More
I love Klaben service. Klaben has always met my expectation every time I have dealt with them. I had to make a quick trip to Texas and my car was not ready until the after Klaben has always met my expectation every time I have dealt with them. I had to make a quick trip to Texas and my car was not ready until the afternoon after I was to leave in the morning. They kept my car an additional 7 days without charge until I could get back home....I love Klaben and it's service so much I bought a lifetime warranty. My service rep Justin is first class all the way. Thanks Klaben for always doing the job right and with fairness. Rollan R. Hall More
Easy to deal with Very knowledgeable and helpful service personnel (Corey Graham). Explained the work that was needed and how it would benefit the overall performance Very knowledgeable and helpful service personnel (Corey Graham). Explained the work that was needed and how it would benefit the overall performance of the car in the future. More
in and out great One they tell me how long it will take and are right on . If going to take awhile (have service contract so rent a car is free) and do not need a ca One they tell me how long it will take and are right on . If going to take awhile (have service contract so rent a car is free) and do not need a car they have a driver that will give you a lift to where you are going and pick you up when car is done. The people are friendly And they have free coffee and donuts . and so far have not had to take it back once they fixed it it was done thank you More
Electronic Windows /repair I Called and ask about my contract warranty. They looked into it . Informed me the window was covered. Gave me a car for the time it took to order par I Called and ask about my contract warranty. They looked into it . Informed me the window was covered. Gave me a car for the time it took to order parts and to repair the window. Great customer relations. Corey was who did the follow up and research for us. Thanks Klaben for taken care of us. Debbie More