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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
2,046 Reviews

2,046 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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May 16, 2025

We've been with Klaben for over 25 years and Joe is the person we always want to see. He's knowledgable,patient, professional and cordial. More

by Iluvmycar
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Ridge was not the original employee that I was working with for my vehicle’s recall, but he stepped in when the other employee had to be out unexpectedly and quickly took over. He was very clear with me a More

by Hfg1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ridge Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

I have been dealing with the Klaben Services for many years and they are always on top of everything. They make sure your vehicle is up to date and has the proper inspections before you leave your appoin More

by salt102698
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ridge Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

I have purchased my last three cars from Klaben. I really trust my salesperson Don Jacobs and I have had the same service advisor Joe Hilliard for years. I appreciate the service and the location is More

by citadal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Always professional, always on time, goes above and beyond servicing my vehicle. Came from another dealership because of Klabens outstanding customer service. More

by lstalder1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Van Hoose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ridge Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

They have not diagnosed nor fixed my issue yet, but it’s not for lack of trying. They are very friendly and kind to work with and I appreciate all their efforts. Hopefully, a fix is found soon. More

by jerrybierly18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Binegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

We wanted to have our new to us Jeep in for service to confirm it is safe and ready for our future adventures! More

by dsnykev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalon Withrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

They were super friendly and able to get my car in right away. They were able to find out what was wrong with my car within a timely manner and get it fixed right away. More

by egreen116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalon Withrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

I initially had an appointment with Valley to have my daughters Jeep looked at for a check engine light. I made the appointment weeks in advance because she goes to school out of state and would only be More

by MPKOUBEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

Klaben Chrysler/Jeep/Dodge is a great place to go for your servicing needs. My service rep, Ridge Hancock, provided excellent support throughout the servicing process. I would highly recommend Klaben f More

by Jhoov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ridge Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.