Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,046 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
We've been with Klaben for over 25 years and Joe is the person we always want to see. He's knowledgable,patient, professional and cordial. person we always want to see. He's knowledgable,patient, professional and cordial. More
Ridge was not the original employee that I was working with for my vehicle’s recall, but he stepped in when the other employee had to be out unexpectedly and quickly took over. He was very clear with me a with for my vehicle’s recall, but he stepped in when the other employee had to be out unexpectedly and quickly took over. He was very clear with me about the work that had been done on my car and we discussed other things that I could wait to have done later. I appreciated his knowledge and his ability to bring the discussion to me in layman’s terms. More
I have been dealing with the Klaben Services for many years and they are always on top of everything. They make sure your vehicle is up to date and has the proper inspections before you leave your appoin years and they are always on top of everything. They make sure your vehicle is up to date and has the proper inspections before you leave your appointment with your car. Ridge did a great job over seeing the appointment. I would see Ridge again if I needed more work done to my car. Thank you for everything! More
I have purchased my last three cars from Klaben. I really trust my salesperson Don Jacobs and I have had the same service advisor Joe Hilliard for years. I appreciate the service and the location is I really trust my salesperson Don Jacobs and I have had the same service advisor Joe Hilliard for years. I appreciate the service and the location is great. Joe has always given me good advice on keeping my cars in good shape and I appreciate his advice and recommendations. I keep my cars for a long time but when I am ready for my next purchase I will be visiting Klaben again. More
Always professional, always on time, goes above and beyond servicing my vehicle. Came from another dealership because of Klabens outstanding customer service. beyond servicing my vehicle. Came from another dealership because of Klabens outstanding customer service. More
They have not diagnosed nor fixed my issue yet, but it’s not for lack of trying. They are very friendly and kind to work with and I appreciate all their efforts. Hopefully, a fix is found soon. not for lack of trying. They are very friendly and kind to work with and I appreciate all their efforts. Hopefully, a fix is found soon. More
We wanted to have our new to us Jeep in for service to confirm it is safe and ready for our future adventures! confirm it is safe and ready for our future adventures! More
They were super friendly and able to get my car in right away. They were able to find out what was wrong with my car within a timely manner and get it fixed right away. away. They were able to find out what was wrong with my car within a timely manner and get it fixed right away. More
I initially had an appointment with Valley to have my daughters Jeep looked at for a check engine light. I made the appointment weeks in advance because she goes to school out of state and would only be daughters Jeep looked at for a check engine light. I made the appointment weeks in advance because she goes to school out of state and would only be home for a short period of time. Long story short I was informed at 4:30pm on the day of my appointment that they were unable to get to my vehicle that day. I called Klaben at 4:45 and spoke with Liz who was very helpful. She was able to get me in the next day and by 9am that day I had an answer to the problem. Liz was very helpful, and I would recommend Klaben to anyone who wants a competent, friendly, and helpful team that get the job done! More
Klaben Chrysler/Jeep/Dodge is a great place to go for your servicing needs. My service rep, Ridge Hancock, provided excellent support throughout the servicing process. I would highly recommend Klaben f your servicing needs. My service rep, Ridge Hancock, provided excellent support throughout the servicing process. I would highly recommend Klaben for your vehicle maintenance and repair needs! More