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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.7
1,724 Reviews

1,724 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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November 17, 2022

They went over and beyond to make sure that my repairs were done on time and correctly. They worked with me on getting the repair cost down as much as possible. More

by plaustin5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ripley
November 17, 2022

Professional, transparent and caring. Got me in quickly without an appointment due to unexpected engine light display. More

by Mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Davis
November 17, 2022

Klaben Jeep is the best dealership in the local area. The service department always listens to what you have to say and they take care of business. They will work with you all the time. More

by eagle160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Ripley
November 11, 2022

Sales team is awesome, service team is also awesome. Nick and John coco are awesome. I keep going back because coco and the service team take great care of us. Worked with Nick this time as John has mo More

by Fat Pauley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco III
November 08, 2022

They are always so nice. They make me feel valued. I always understand what is going on and they keep me informed. More

by amywashere1461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Caldwell
November 07, 2022

My experience in the service was great. Amanda had my information and was ready for me as soon as I stepped out of my vehicle. She wasn't pushy for some of the sevices I wasn't interested i More

by hempt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Davis
November 04, 2022

My guys at the Klaben service department always do a great job. they get me in and out with no problems ! I have a Ram dealership that is 2 minutes from my house that I drive past to go see the guys at More

by julee1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt King
November 03, 2022

Have always had great service at this dealer. Service department staff very friendly and helpful. Joe went above and beyond getting my battery replaced in my jeep that was only 3 yrs old and ba More

by labtasites
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2022

We appreciate the good service we always get there. the employees are very courteous and helpful. More

by Williamkesler_42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Ripley
November 03, 2022

Top notch experience. Matt was awesome and although it was a simple oil change Matt took time to call me and explain the assessment of their findings. More

by allenm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Caldwell
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