Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,069 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Joe always takes care of my vehicles he is the person I always go see . He is very pleasant to work with. Really appreciate his expertise. always go see . He is very pleasant to work with. Really appreciate his expertise. More
Work was preformed satisfactorily and in a timely manner. Communication with the service department was good. Car was clean after service Communication with the service department was good. Car was clean after service More
So glad the problems seem to be resolved, thought the vehicle would never act right again, appreciate your dedication in this matter vehicle would never act right again, appreciate your dedication in this matter More
Friendly. Great and amazing service. Staff was helpful. The shuttle service was used and great Great and amazing service. Staff was helpful. The shuttle service was used and great More
I recently brought my Jeep into the Klaben Jeep service department, and I couldn’t be more impressed with the experience. From start to finish, everything was smooth, professional, and handled with care. A department, and I couldn’t be more impressed with the experience. From start to finish, everything was smooth, professional, and handled with care. A big shoutout to Elizabeth, my service writer, who went above and beyond to make sure I was informed every step of the way. Elizabeth was knowledgeable, friendly, and genuinely cared about making sure my concerns were addressed. She kept me updated on the progress of my vehicle and took the time to explain everything in a way that was easy to understand. Her customer service was top-notch and made the entire experience stress-free. The work was completed on time, and my Jeep is running perfectly. It’s clear that the team at Klaben takes pride in what they do, and Elizabeth is a shining example of that commitment to excellence. I highly recommend Klaben Jeep service—and especially Elizabeth—for anyone looking for reliable, honest, and professional care for their vehicle! More
Joe was very informative about what he was doing. Joe was also very polite and the wait was over before I knew it. Thanks again Joe was also very polite and the wait was over before I knew it. Thanks again More
Joe Always makes sure my 2021 Jeep is running like it’s brand new. He is pleasant and easy to talk to. He listens to his customers and makes sure they walk out satisfied with their service. Thanks Joe! brand new. He is pleasant and easy to talk to. He listens to his customers and makes sure they walk out satisfied with their service. Thanks Joe! More
We've been with Klaben for over 25 years and Joe is the person we always want to see. He's knowledgable,patient, professional and cordial. person we always want to see. He's knowledgable,patient, professional and cordial. More
Ridge was not the original employee that I was working with for my vehicle’s recall, but he stepped in when the other employee had to be out unexpectedly and quickly took over. He was very clear with me a with for my vehicle’s recall, but he stepped in when the other employee had to be out unexpectedly and quickly took over. He was very clear with me about the work that had been done on my car and we discussed other things that I could wait to have done later. I appreciated his knowledge and his ability to bring the discussion to me in layman’s terms. More
I have been dealing with the Klaben Services for many years and they are always on top of everything. They make sure your vehicle is up to date and has the proper inspections before you leave your appoin years and they are always on top of everything. They make sure your vehicle is up to date and has the proper inspections before you leave your appointment with your car. Ridge did a great job over seeing the appointment. I would see Ridge again if I needed more work done to my car. Thank you for everything! More