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Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,710 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,710 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
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August 29, 2022
4th time in for this issue, but they only looked at it 2 times (not this time), and the other 2 times resulted in money spent but no resolution of the issue (Auto start / stop unavailable error). It is just times (not this time), and the other 2 times resulted in money spent but no resolution of the issue (Auto start / stop unavailable error). It is just plain rude to keep a car all day, not look at it, not communicate (I had to call them end of day for status), and then ask to keep it another day. Without a car 2 different days for not as much as a guess at what is going on. At this point I believe that they just do not care about their customers. They have enough work to make money on simple things, and whatever is inconvenient or difficult for them gets ignored. More
by AJ
Verified CustomerEmployees Worked With
I didn't recognize any names
Helpful August 25, 2022
Jim did an excellent job of getting me into service an out of service on time and with no surprises thanks Matt out of service on time and with no surprises thanks Matt More
by dj5555dj
August 24, 2022
They had me in and out under an hour, it was great! The free car wash was much needed! The free car wash was much needed! More
by Achlad
Employees Worked With
August 24, 2022
On time. Friendly!!! They were very helpful and took good care of me with no problems Friendly!!! They were very helpful and took good care of me with no problems More
by Jeepers
August 21, 2022
It was very clean and neat. Very fast service also. Great job and thank you Very fast service also. Great job and thank you More
by Gusser027
August 19, 2022
Wonderful service, excellent service and a very respectful group of people to work with. Everything done on time respectful group of people to work with. Everything done on time More
by tldillinger
August 15, 2022
Service is much improved! The staff was exceptionally friendly and kind! I’ve been going to Klaben for many years, and this visit was like going to a new location! Much of the The staff was exceptionally friendly and kind! I’ve been going to Klaben for many years, and this visit was like going to a new location! Much of the staff is new, and they were all so kind and responsive. This was my best visit to Klaben! More
by dayz_sarah
August 14, 2022
This dealership always addresses my concerns immediately and professionally. I have always been satisfied with the work completed on my vehicle. and professionally. I have always been satisfied with the work completed on my vehicle. More
by Angela Higham
Employees Worked With
Tommy Higham, Clayton Williams
August 08, 2022
The device department was very nice and helpful . I stay waiting for my car and they kept checking on the progress of my car I stay waiting for my car and they kept checking on the progress of my car More
by taylor140
Employees Worked With
