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Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,710 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,710 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
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August 04, 2022
Went in for a recall. Recall problem was fixed but ceiling liner was put back together with dirty hands leaving finger prints everywhere. They detailed entire vehicle and Recall problem was fixed but ceiling liner was put back together with dirty hands leaving finger prints everywhere. They detailed entire vehicle and removed stains best they could. Satisfied. More
by cskirven
Employees Worked With
Dennis Terlaak
Helpful August 04, 2022
Great job guys. You took care of the recall in a timely manner and found and fixed the rattle that was driving me crazy for quite a while. The recall fix seems to ha You took care of the recall in a timely manner and found and fixed the rattle that was driving me crazy for quite a while. The recall fix seems to have made my car run with a little more pep. I feel like I have a new car again. Thanks to the team. More
by tseese0
Verified CustomerEmployees Worked With
Clayton Williams
August 04, 2022
Called ahead made an appointment very easy service writer was great dropped my truck off they took care of all its needs picked it up girls at the service desk were very nice I’m happy with your service. See was great dropped my truck off they took care of all its needs picked it up girls at the service desk were very nice I’m happy with your service. See ya in 8k miles More
by t.ilg
August 03, 2022
i cant say enough about Joe Hilliard & the image he gives klaben Joe always goes above and beyond. always treats you like your the most important person in his world. he never thinks the way you are expl klaben Joe always goes above and beyond. always treats you like your the most important person in his world. he never thinks the way you are explaining whats going on with your vehicle is crazy. and believe me weve explained some sounds in ways that he should of thought that. keeps you well informed and is super riendly even More
by SHVDMONKE
August 03, 2022
Three days after having my UConnect Screen replaced I received another error message stating I need to return to the dealership. I have already had the jeep serviced for the same issue 3 times (the jeep received another error message stating I need to return to the dealership. I have already had the jeep serviced for the same issue 3 times (the jeep is a 2022 and 1.5 months old). At this point I think I am going to just deal with the problem seeing how it hasn't been fixed even after replacing the entire unit. It is a 2 hour round trip for me not to mention the time I wait to have it serviced. No thank you! The staff is nice but nice didn't fix the problem. The least the could have done was give me a gas card, seeing how I am on a lease and putting several miles on my jeep every time I go there. More
by Greg
Employees Worked With
August 02, 2022
Thanks to several no show appointments I was able to get in for a last minute appt to have my oil changed before a road trip. I was in and out in 45 minutes. in for a last minute appt to have my oil changed before a road trip. I was in and out in 45 minutes. More
by egeist
August 01, 2022
The service center is excellent. The service technicians are very accommodating and kept me very informed. I highly recommend klaben. Clayton Williams was super! The service technicians are very accommodating and kept me very informed. I highly recommend klaben. Clayton Williams was super! More
by Bobroben
Employees Worked With
Clayton Williams
July 29, 2022
Joe Hilliard my service technician Is great and makes our experience at Klabben great.. He keeps us informed and goes above and beyond. This is why we keep going back there. experience at Klabben great.. He keeps us informed and goes above and beyond. This is why we keep going back there. More
by Chanish
Employees Worked With
