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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.7
1,708 Reviews

1,708 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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January 06, 2021

It was great my car was done quickly when it went in. It was great to work with Corey as he was very helpful. Thanks! More

by heartssv2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham
January 05, 2021

Klaben’s service dept is very well organized. Service is reliable, prompt, and complete. People are upfront, and friendly. Waiting area is comfortable. The entire experience was great...and very much unlike More

by dalbainy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham, Kim Rafferty
January 04, 2021

I had to spend almost four hours in the service lounge before getting my Pacifica repaired. It was not Joe Hilliard's fault the repair to the "Stop - Start option" took a long time to repair but he kept More

by hempt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2021

Awesome Justin did a great fast job of getting my truck fixed. He also was vary knowing of parts and and products. Also vary helpful with any questions about ram that I have More

by SHOTGUNBS88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Stinnett
January 03, 2021

Happy with the quality of work the people they're so friendly and they know what you need and they don't try to sell you stuff you don't need More

by sueistrouble
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott fuller, Kim Rafferty
December 27, 2020

Joe Hilliard is very easy to work with and does his job well. He is very professional and is always sure to describe what has to be done or what has been done. He does not mind answering questions or find More

by Jane E Krimmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2020

I typed this once and it seems that all of my words disappeared. You should not specify this high of a word count for this survey. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
December 15, 2020

Great customer service every time I make an appointment. Joe always explains what was done. Also makes recommendations on what else needs done in the future. More

by BOSLEY1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2020

Always been great about everything! Flexibility in scheduling, quality work and nice people!! Have Dealt with Corey and Justin and they are truly the best More

by bknudsen
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett, Corey Graham
December 11, 2020

I saw Kim Rafferty in the service center and she was great to work with. She was knowledgeable, friendly, and got my Jeep done in a timely manner. I got my Jeep brand new in April and it’s driving bette More

by Kmr1227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
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