Klaben Ford Lincoln

Ford fusion They made the process pretty easy. Id recommend this dealer anyone. My fusion has been great. Love the tech on this car. Will go back again. They made the process pretty easy. Id recommend this dealer anyone. My fusion has been great. Love the tech on this car. Will go back again. More

I was looking for a 2017 but I bought a 2018 MKC and I was welcomed by Matt who was very pleasant and listened to what I wanted in a car and found me the color as well kept me in the payment range that I I was welcomed by Matt who was very pleasant and listened to what I wanted in a car and found me the color as well kept me in the payment range that I could afford even though I got a more recent model with more upgrades than the 2017 MKC. I will definitely come back when I’m looking for my next car to see if I can get the same great service More

Great Dealership Everyone at Klaben was very friendly. Nick was amazing in helping us understand our options. He was friendly, upfront and honest with us during the en Everyone at Klaben was very friendly. Nick was amazing in helping us understand our options. He was friendly, upfront and honest with us during the entire transaction. We will not shop anywhere else. Nick is our guy and Klaben is our dealship! More

Returning customer Second purchase in 2 years. from Klaben Ford. After being loyal to another ford dealership for over 15 and getting jerked around by them I gave Klaben Second purchase in 2 years. from Klaben Ford. After being loyal to another ford dealership for over 15 and getting jerked around by them I gave Klaben a try . Top notch group of people from sales to finance. A++++ Thank you Klaben Ford . More

New Escape with Extras Was called by Doug Beavers and told me I could trade in early and honestly I was thrilled. I loved my Escape but was looking to see if I could get som Was called by Doug Beavers and told me I could trade in early and honestly I was thrilled. I loved my Escape but was looking to see if I could get some features that I didn't have on the 2015. Doug listened to what I wanted and took me to see the colors and also drove an Edge. I liked the Edge but with a budget and knowing what I wanted I chose my second Escape. I have a moon roof, heated seats and the new screen is an improvement I liked. Doug gave me what I wanted and I left proudly with my new Klaben Escape! More

Dead Battery Great response to my dead battery issue! Discovered an issue within the electric module system that needed updating . Not happy it happened but gratef Great response to my dead battery issue! Discovered an issue within the electric module system that needed updating . Not happy it happened but grateful for the care and service! Kim was wonderful and very helpful! More

Team Effort! We moved to Ohio over the summer so we are fairly new to the area still. That being said, we had a lot of things working against us in this process fr We moved to Ohio over the summer so we are fairly new to the area still. That being said, we had a lot of things working against us in this process from a logistical stand point. Don Batten and the team at Klaben worked hard to get us into a car as quickly as possible with the best rate possible. Thanks to them we were in a car within a few days. Thank you, Klaben team! More

Warranty Repair Selecting an appointment time on line was simple and easy. Multiple time slots available. Service advisor was quick in arranging a loaner for the da Selecting an appointment time on line was simple and easy. Multiple time slots available. Service advisor was quick in arranging a loaner for the day while the repairs were completed. More

Great Experience Buying a new SUV The reason I came to Klaben was my experience buying cars from Scott Halley over the years at another dealership. As usual he listened to what I wante The reason I came to Klaben was my experience buying cars from Scott Halley over the years at another dealership. As usual he listened to what I wanted, made suggestions and located a vehicle that met my requirements. He helped me find the available rebate/incentives and did not try to oversell or undersell, like some of the other dealers just to get a car out of their local inventory. Stephanie did a great job explaining all the paperwork (I have done this multiple times before) and going through it very efficiently. She even convinced me that since I was planning to keep the SUV over the warranty period, with all the electronics, the additional warranty might be worth the money (I have never purchased the additional warranty before). I have visited other dealers where you talk to a salesman and then get turned over to the supervisor/deal clincher who will try to persuade you that a deal is too good to pass up even if it is not exactly the vehicle that you want. I usually walk out at that point or before. Thank you for a good experience. Kenneth (Ken) Heil More