"The BEST Ever!!!!"
This dealership is unbelievably professional! I am a 75 year old male who has been involved with sales and management my whole working career. The service I received from Dave Mott was so superior that it brings back memories of the old days of selling thru "features and benefits". He used empathy toward my personal situation,both financially and psychologically. It was a true joy to deal with him and his staff. Jenn Bowen was excellent in making the drudgery of paperwork a pleasant experience. What makes Klaben so good is the level of comfort and friendliness that is evident. Other consultants stop by to say hello and are willing to help out. Mike Cooney comes to mind. Andy was so nice to thank me for my business and spending some time to get to know me. This was my third experience with Klaben,I am a rookie based on customers who come back time after time!
But I can see why repeat business is done here. They are so professional! Thanks again for a great experience.
"Klaben ford "
Awesome experience!! Louis and Jennifer were amazing people to work with. So helpful and knowledgeable. We will always ask for them personally on future purchases and financing needs.
"Mike Cooney is the best"
This week we purchased cars number four and five from Mike Cooney at Klaben! Over the years Mike has been attentive, listens to what is needed and then makes recommendations.
On the occasions that I have needed service, the team has been great in working with my schedule to fit my vehicles in.
Please go see Mike at Klaben if you are thinking about a new vehicle!
"Best car dealership "
I just wanna start off by saying Kalebn is the best . They are always so nice and helpful ! My finance and I have been loyal customers for 5 years now and we will never go anywhere else ! If we ever have a problem they are doing whatever they can go make it right ! When you walk into Klaben you instantly feel like family and I think that’s one of the reasons I love Klaben . If your looking for a car and a great sales man please ask for Terry B! You will not be disappointed , I promise ! Also Jenn Bowen was so helpful and made sure she was very detailed with all the important info she was telling us! Thanks again Klaben for my new baby ! We love it 😊
"The BEST !!!"
This is our sixth vehicle purchase from Klaben Ford Lincoln. We have always had the good experiences with sales, finance and service. The 2018 Ford Fusion SE we purchased this time was handled by Ty Davis. He truly made this our best ever car buying experience. He went above and beyond making sure we got exactly what we were wanting. He was concerned for our needs, not just worried about making a sale. Ty took the time needed to find us the right car, answered every question we had to our satisfaction. A very friendly, knowledable and kind person. We also met James Stickler who made us feel like we were appreciated for being repeat customers. Jennifer Bowen prepared our finance paperwork in a friendly and fast manner which we greatly appreciated. Thank you to Ty Davis and James Stickler, JENNIFER Bowen and Klaben Ford Lincoln we love our new car. Douglas and Jan Donley
"Superior Customer Service!"
Dave Mott and the Kllaben team was very customer focused from beginning to end. They made the experience of purchasing my truck very personable and enjoyable. What I liked best was how realistic and honest everyone was throughout the process. I won’t be buying from any other Ford dealership In the future,
Tim is eager to please and a good salesman. The young lady in financial rubbed me the wrong way when pressing about the extended warranty. I didn’t appreciate that
"Another unbelievable experience"
Thank you to Ty Davis and Rich Klaben for working so hard to get our deal done. Both of you went above and beyond the realms of customer service to once again provide an excellent car buying experience and even better deal.The professionalism shown by the entire staff at Klaben Ford is the reason why we have kept coming back for my family's last 12 vehicles. Keep up the great work.
Yes bob at Ford is awesome we have been dealing with bob for over 6 yrs and love him we trust him fully with our life
Great experience overall. I never felt any pressure and felt comfortable with the obvious team atmosphere. I would highly recommend Klaben to anyone looking for a quality vehicle sales experience.