Klaben Ford Lincoln

Service was excellent I always take my Lincoln back to Kim. She keeps looking until she finds the problem. I had an issue with my headlights which Kim solved. It was evas I always take my Lincoln back to Kim. She keeps looking until she finds the problem. I had an issue with my headlights which Kim solved. It was evasive but she kept after it until it was finally resolved. Also, I had no appointment but since I was losing air in my tire, I stopped by and she got me in right away. More

Wonderful experience and highly recommend working with Nick My daughter had an accident in Kent and the car was not in good shape. I received a call from Nick having been referred to by my Insurance agency. I My daughter had an accident in Kent and the car was not in good shape. I received a call from Nick having been referred to by my Insurance agency. I have never been in an accident before so I had a lot of questions. Nick answered each of them with patience and detail, never feeling for a second that he was getting irritated that I was taking so long. Although my daughter's car was considered a total and I didn't get a chance to have Klaben fix the car, I absolutely feel that with Nick leading this he would have made sure my total experience was a great one (considering the circumstances which was a stressful situation). Nick handled himself extremely professional, very knowledgeable, and took a personal interest in making sure my daughter and I had our questions answered. Overall, if I could give Nick more than 5 stars I would. I highly recommend working with Nick if given the opportunity. More

1st Class Operation I walked into the dealership and Nate Bryant took me under his wing, not the over baring suffication routine you get , but just like meeting a new fri I walked into the dealership and Nate Bryant took me under his wing, not the over baring suffication routine you get , but just like meeting a new friend. I told him I was interested in the MKX and what all I was looking for in it and the dealership. 15 mins later the MKX I discribe to him was at the door ready for a test drive. Vehicles today are just like smart phones, with more options, apps and toys, that you just can't learn on your own, no problem. Nate spent about and hour going through the list, then repeated some over. The test drive showed the quality of Lincoln vehicles and Nate was still showing me all what the MKX can do. I was sold. Now comes the fun part, finacing, this was the 1st time I leased a car and really didn't know that much, Nate explain some of the options, but Christine Klaben did the rest, making it the smoothest transaction ever. Going over and clearly explaining all the options, I understood everything and know i had nothing to worry about. Nate took me to my new SUV and guess what, he spent another hour with me going over everything and demostrating the parking features. This is one 1st Class Operation! More

Great experience The Klaben Ford family will forever hold a place in my heart. As a struggling college student I was unsure how I was going to afford a new vehicle. Je The Klaben Ford family will forever hold a place in my heart. As a struggling college student I was unsure how I was going to afford a new vehicle. Jeff "JT" was amazing. Hes knows a lot about the cars and he let me know everything there was to know about my car. Everyone was so friendly and greeted me with a smile, and they worked hard to find me a reliable car that's in my budget. Klaben sets you up for success! Happy holidays! More

Purchased a new lincoln Scott Haley provided great customer service with outstanding knowledge to answer all our guestions making our purchase an easy one. Truly a pleasure Scott Haley provided great customer service with outstanding knowledge to answer all our guestions making our purchase an easy one. Truly a pleasure buying a car through Klaben and Scott. More

Kyle Sott very helpful. Service advisor Kyle Sott was very helpful in taking care of my radio's Sync, Bluetooth, and Sirius Radio problem. He had the technician find the defe Service advisor Kyle Sott was very helpful in taking care of my radio's Sync, Bluetooth, and Sirius Radio problem. He had the technician find the defect and gave me an estimate before any work was done. The system needed reprogrammed and is working great. More

Chris Moldas Great Salesman I've been buying cars for 40 years, Just bought a Lincoln and my salesman Chris Moldas made my buying experience the most pleasant purchase ever. I've been buying cars for 40 years, Just bought a Lincoln and my salesman Chris Moldas made my buying experience the most pleasant purchase ever. More

Door Panel Issue taken care of! I was having a problem with the door panels in my 2015 Explorer, had one replaced earlier this year and paid for it. This time when the other door pan I was having a problem with the door panels in my 2015 Explorer, had one replaced earlier this year and paid for it. This time when the other door panel went bad, Ford replaced it at no cost and refunded my money from the first replacement. Thanks! Had a works done also and the experience was very easy and pleasant. More

Excellent Service as Always. Excellent service as always. Every oil change and service has been completed at Klaben since the vehicle was purchased from them in 2013 and will con Excellent service as always. Every oil change and service has been completed at Klaben since the vehicle was purchased from them in 2013 and will continue this way. Looking forward to my next purchase from Klaben whenever the time comes. More

Great experience Always have a great experience here. Dan and Andy are so helpful and really got me to a good place to get out of my fusion and into a new explorer. I Always have a great experience here. Dan and Andy are so helpful and really got me to a good place to get out of my fusion and into a new explorer. I also put a lot of miles on my vehicle for work but they were able to put a package together that could accommodate. I highly recommend Klaben Ford. More