We weren't sure what car to purchase when we started, however, after on line research and subsequent dealer visit to Klaben it was easy for us to buy our "new" 2016 Lincoln MKZ. It had low mileage, loaded with features and the price was good too. Matt Moyers has been our sales person for our last 2 purchases and we have enjoyed our experience with him.
"Great experience- professional and knowledgeable "
Kudos to Dan and Tim at Klaben for helping us complete the acquisition of our new 2019 Ford Edge. The vehicle is amazing, and everyone at Klaben went over and above to make the process absolutely easy and pain free. We will definitely be back for our next vehicle.
"Exciting, Comfortable and Satisfying"
Everyone at the dealership was so professional and efficient. They made the entire experience painless. I would gladly recommend this dealership to anyone trying to buy or lease a car.
"No Hassles at Klaben"
- Beverly H.
I just bought a 2019 Nautilus at Klaben Ford & Lincoln in Kent, Ohio and I am very pleased to say that that everyone I dealt with was wonderful! My salesman Doug Carter went above and beyond to help me, as did Terry Colbert the sales manager. Even Tim who’s last name I can’t remember helped immensely one day when Doug wasn’t there. The finance person Christine was professional, quick and easy to understand. Richard Klaben is always in view in the showroom and very friendly. I am looking forward to driving and enjoying my new Nautilus. Thank Doug, Tim, Terry, Christine and Richard!
"Great Service as usual."
Lease was up worked with Mike and got the deal I wanted! I am really enjoying my new 2019 Escape has a lot of amenities I probably won't even be able to figure out!
Went out of their way to help me with what I wanted in a lease. Worked very hard to help me. Very smooth operation all the paperwork was done quicklyHighly recommended.
"Very cordial and professional staff"
Very professional and courteous staff, great dealership, great products, no high pressure. Enjoyable and pleasant to do business with, will be an ongoing regular customer.
"Used car purchase"
CJ Wright was wonderful! Helped me pick out the perfect Escape! He took care of everything and made the whole experience great!
Christine was super nice also, went over all of the paperwork and explained things perfectly. She made the financing a smooth process.
I would recommend CJ to everyone!
Other Employees Tagged:
"Thank you from Pittsburgh!"
I drove from Pittsburgh to this location because they were recommended by a friend. I had a wonderful experience with Dan and the whole crew! Thank you for making my purchase memorable and very easy. Will recommend this location to others! Thank you!
"Stress free experience. "
Always a great experience. Mike was very knowledgeable and understanding of our needs. We will return for future purchases. When you leave there you feel good about your purchase, not like you just got ripped off.