"Always a pleasant and satisfying experience"
Today my wife and and I bought our third vehicle from Klaben Ford, and we made sure that Doug Carter has helped us with every one of them. He is very personable and friendly. We feel that he has always had our best interests in mind and has always gone above and beyond making sure that we get the best deal and the best vehicle to fit our budget. Never pressured to buy extras nor spend more than we feel comfortable spending. We have worked with Christine Klaben as well for all three vehicles and have found her very professional, efficient as well as personable.
" Excellent Service"
My experience is the same as it has been for the last 23 years. The sales person was thorough , complete, informative . Thank you to Doug Beaver. Erica Dawkins
"It was a pleasure "
I did 95% of my deal over the phone and through text. It was simple and painless. Doug went above and beyond to make sure we did not waste any time and got right to the point. In my experience he was honest and straight forward from the beginning. It was one of the quickest and easiest car deals I have done to date. I would definitely recommend him! Christine in finance was very easy going and a pleasure to deal with also!
"Great experience "
Klaben made my car buying experince fast, and easy. I recommend them to anyone who is looking for a new ride. They did a fantastic job.
"Very easy to work with!!"
Dealership was awesome in having everything set up when I bought my truck. I drove 6 hours from another state and Chris the salesman had everything ready when I got there. Got a very good deal also!!
"Once again, a pleasant experience at Klaben Lincoln"
This is now the 4th time I have leased a Lincoln MKX from Klaben Ford/Lincoln in Kent , Ohio and as usual, it was a pleasant and painless experience. Chris and Tim were efficient, knowledgeable and fun to do business with. I will be back in 3 years!
"Already sent a couple n they bought a Lincoln!"
Excellent ! Excellent! Amazing staff n deals. Won’t go anywhere else! This is the third car purchase and it won’t be the last! Thank you Dan Peters and Christine Klaben and Matt for your help!
"Great leasing experience"
Overall, great leasing experience. Smooth. Fast. Simple. Most of the work was done over the phone, which I prefer. One opportunity is for Lincoln to speed up the delivery process. Too much paperwork and waiting around.
" I love my Explorer"
I had a great experience with KLABEN. My sales person was Bob and he is very knowledgeable and helpful and goes the extra mile ! I plan on returning to the dealership for future cars and also referring friends and family.
Thank you !
Always an amazing experience whenever Mona is my service advisor, extremely efficient and knowledgeable! By the time I returned home from dropping off my car for service it was done!