
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great dealership! This is our second Lincoln purchase with Klaben. Great salesmen Ty Davis and Don Barton were knowledgeable and conversational, no high pressure sales This is our second Lincoln purchase with Klaben. Great salesmen Ty Davis and Don Barton were knowledgeable and conversational, no high pressure sales tactics. We have also loved their service. We will be back. More
Oil Change very professional, fabulous service center, I like how they inspect the complete vehicle. and make recomendations on current needs or future work. Sc very professional, fabulous service center, I like how they inspect the complete vehicle. and make recomendations on current needs or future work. Scheduling opportunities are great trying to get work done. More
my new ford escape Our salesperson went above and beyond to help us,staying beyond regular business hrs and Stephanie in finance was great. They searched until they f Our salesperson went above and beyond to help us,staying beyond regular business hrs and Stephanie in finance was great. They searched until they found the vehicle that would fit our needs and price range. We would recommend this dealership to our family and friends. More
First service appointment This was my first service appt. The scheduling was done quickly, the service writer noted unusual issues with the car and the drop-off and delivery se This was my first service appt. The scheduling was done quickly, the service writer noted unusual issues with the car and the drop-off and delivery service was prompt and courteous. The service was completed, all issues with the car were taken care of and my car was delivered back to me by the end of the day. Thanks for a great service department. More
Serivce items It was great working with Kyle in service. He kept me informed of what was going on with my car and what they needed to do to fix it. He made sure I It was great working with Kyle in service. He kept me informed of what was going on with my car and what they needed to do to fix it. He made sure I got the car back with everything fixed. More

Great experience!! I had a great experience dealing with klaben. I am very pleased with Tyler Kline he was very understanding and curtious.I will continue doing my busin I had a great experience dealing with klaben. I am very pleased with Tyler Kline he was very understanding and curtious.I will continue doing my business with this establishment. More
very satisfied I knew we would end up paying more than we wanted due to our circumstances but I was set on what I wanted. After visiting 2 different dealerships and I knew we would end up paying more than we wanted due to our circumstances but I was set on what I wanted. After visiting 2 different dealerships and being told we would have to try for vehicles we didn't even want and would still be in terrible financial situations. It was so relieving to not be hassled and almost harassed to get a vehicle we didn't want. Buddy heard what I was saying, and did what could be done and we got our dream car and help out of a bad situation with our precious vehicle. More
Well done! Anthony and Don are always very professional with my service needs. I currently have five cars that I purchased at Klaben and have the service done b Anthony and Don are always very professional with my service needs. I currently have five cars that I purchased at Klaben and have the service done by Klaben. More
Great first service experience This was the first service for my new truck. I had a slight wind noise by the driver's windows that I wanted fixed. The service department couldn't du This was the first service for my new truck. I had a slight wind noise by the driver's windows that I wanted fixed. The service department couldn't duplicate the issue immediately, but didn't just send me on my way like most service departments would. They had another employee drive it as well, and with some extra input from me, they were able to find it. After it was repaired they made it a point to take it on the exact same stretch of road at the exact same speed to make sure it was right before returning the truck to me. I feel like they went the extra mile, which isn't exactly the norm anymore. I dealt directly with three different employees in the service department and all were helpful, accommodating, and knowledgeable. More
Escape Windows We have a new to us 2015 Ford Escape that within the first 6 weeks of ownership the window controls from the driver door started not to operate proper We have a new to us 2015 Ford Escape that within the first 6 weeks of ownership the window controls from the driver door started not to operate properly. We made an appointment with Klaben Ford to have it fixed. The appointment went fine, service consultant was helpful, but they had to order the replacement part and we needed to come back when it was delivered. Although it took an extra couple of days to be delivered, once it was in they allowed us to bring our car in that same day & it took less than 1 hour for everything to be completed. They also washed the car on both visits which was nice especially since it was winter. More