Klaben Ford Lincoln

Comfortable atmosphere and friendly employees This was only my second time purchasing a vehicle and after a bad experience the first time at another dealership, I was a bit nervous. From the momen This was only my second time purchasing a vehicle and after a bad experience the first time at another dealership, I was a bit nervous. From the moment I walked in the door, I wasn't just a customer, I was treated like a friend by everyone there. There was never any pressure to make the purchase and based on what I was looking for, Phillip found the perfect car for me. He took the time to go over every detail of the sale and made sure I understood it all. Then when it came time to meet with Jenn from finance, he personally introduced me to her. The experience with Jenn was the same as it was with Phillip. She went over the details of financing the vehicle and additional service/warranty plans I could add. She never pressured me into choosing a certain plan, she simply recommended which one would be best for me. Because of Phillip and Jenn, I felt confident in each decision I was making. I knew I was being given the options that were the best for me and I wasn't given anything unnecessary. Finally, once all the paperwork was signed, Phillip gave me a few Klaben totes to clean out my old car. He even helped me move them to my beautiful new car and made sure I had gotten everything. Everyone at Klaben Ford Lincoln is professional and courteous. Even if they're just walking by you, they'll smile and say hello. It's hands down the best dealership I've been to. If you're in the market for a new or certified pre-owned vehicle, I highly recommend Klaben and Phillip McCoy! You'll be well taken care of and you'll walk out of there with the vehicle you want and love. I will personally be making all of my future purchases here! More

Integrity - Understanding - Fair Pricing - Great Service I've been buying cars for over 45 years and have never written a review. However, after dealing with Klaben Ford Lincoln I felt compelled to say some I've been buying cars for over 45 years and have never written a review. However, after dealing with Klaben Ford Lincoln I felt compelled to say something. Their "team approach" to selling was a great experience for my wife and me. Joe Bellian and Nate Bryant couldn't have been more attentive to our needs and kept us abreast of all that was going on during the entire sales process. When the day finally came for us to pick up the car it was a very pleasant experience. Our financing was handled in a very professional manner by Christine Klaben. She was knowledgeable and courteous and got us on the road in no time. Joe and Nate saw to it that the car was ready and looked fabulous when we were finished with Christine. They went over the entire car and explained and even set up features for my wife so it was easy for her to take advantage of all that the MKZ offered, which is a lot! I would have no hesitation recommending Klaben as a must visit when buying your next car. More

Sales All of the Klaben personnel were very professional and courteous. Only issue is the amount of time it took to purchase my vehicle. Thank you. All of the Klaben personnel were very professional and courteous. Only issue is the amount of time it took to purchase my vehicle. Thank you. More

Professional and friendly . Doug Carter was the salesperson we worked with. He knows so much about the product he is selling/leasing, He spent some time explaining the lease proc Doug Carter was the salesperson we worked with. He knows so much about the product he is selling/leasing, He spent some time explaining the lease process. This was the He was helpful in bringing other cars to show me so I could decide which one was the best fit for me. When the lease amount on the first car came back I thought about it. The next day I went to Klaben's website and picked out the car I thought would fit my budget better. I called Doug and he understood completely. He called me back in 20 minutes with an amount that was a perfect fit for me. I really can't find any fault with Doug Carter or Klaben as a whole. It was a wonderful experience. More

Great experience! I went in to get an oil change and came out with a new car! Joe and Tyler were excellent, knowledgeable, helpful, and not pushy at all. I was not goin I went in to get an oil change and came out with a new car! Joe and Tyler were excellent, knowledgeable, helpful, and not pushy at all. I was not going to lease another car until the fall, but they gave me good information so I could make an informed decision------plus the discounts that were available due to auto show time helped a great deal. This is the third car I have leased from Klaben and their customer service in sales and service is exceptional. Joe and Tyler are outstanding young men who are very car savvy and know how to treat customers. They made the leasing process painless! Christine Klaben also is very good to work with in regards to the financial and paperwork process, More

Great Experience with Ty Davis at Klaben Ford What a phenomenal experience I just had with Ty Davis from start to finish. It all started when I had my 2008 Ford Fusion appraised on Klabens websit What a phenomenal experience I just had with Ty Davis from start to finish. It all started when I had my 2008 Ford Fusion appraised on Klabens website. Ty called me the next day to see if he could be of any assistance to me. After calling me I let him know I was interested in another vehicle in stock and we set up a time for me to come look at it. Once arriving Ty had the vehicle ready and I never felt rushed or uncomfortable. It was apparent to me Ty had been selling cars for quite some time because every step of the way he handled everything classy and professional. In the end we reached a deal and it worked out well for both parties. I have bought cars from other dealerships in the past but after my wonderful experience with Ty it makes it difficult to go elsewhere in the future. Thanks Ty I truly enjoyed working and visiting with you. Nick More

Ty Davis was great!! Ty Davis was so helpful. He was not pushy, listened to what I wanted and did what he could do to find it for me. The financial part was smooth. They l Ty Davis was so helpful. He was not pushy, listened to what I wanted and did what he could do to find it for me. The financial part was smooth. They listened to what kind of payments I wanted to say around and did not show me anything until it was what I wanted. No back and forth like other dealers. Left with the edge I was looking for. I will go back to Klaben. VERY HAPPY WITH MY EXPERIENCE !! Thank you! More

Excellent customer service with Ty with my new great ride! When I decided to purchase a new car, I was extremely excited to learn Ty Davis was still selling cars for Klaben! I purchased a Ford Fusion in 2009 When I decided to purchase a new car, I was extremely excited to learn Ty Davis was still selling cars for Klaben! I purchased a Ford Fusion in 2009 from Ty. Ty is very professional, easy going and a pleasure to do business with. I knew I could trust Ty to give me excellent service and "steer" me in the right direction! Working with the Leasing Agent, Christine Klaben was a breeze! More

Excellent customer service with Danny Sawyer! Salesman Danny Sawyer was excellent - very helpful, knowledgeable and patient. I was nervous about the entire process but he really put me at ease and Salesman Danny Sawyer was excellent - very helpful, knowledgeable and patient. I was nervous about the entire process but he really put me at ease and made the entire process simple. I will be recommending him and Klaben to everyone. More

Excellent Service! Ty was excellent to work with- he made the process easy and I drove away with the vehicle I wanted-I got a great price in trade too on my Subaru!! Ty was excellent to work with- he made the process easy and I drove away with the vehicle I wanted-I got a great price in trade too on my Subaru!! More