Klaben Ford Lincoln

2015 Ford Focus This dealership is absolutely amazing! They were able to get me out of my old finance and into a brand new focus! I am in love with it and I know my n This dealership is absolutely amazing! They were able to get me out of my old finance and into a brand new focus! I am in love with it and I know my next vehicle purchase will be from Klaben and so will other members in my family! More

Excellent Experience I worked with Richard "Buddy" Moore and I couldn't have asked for a better salesman. He had most everything ready before I even got to the dealership I worked with Richard "Buddy" Moore and I couldn't have asked for a better salesman. He had most everything ready before I even got to the dealership to term my current lease and get me into a new one. He was also incredibly patient with me while I chose which car I would prefer and determined the best options for me in the new lease. The whole process probably only took around two hours which was incredible. I highly recommend this dealership and Buddy to anyone looking for a new Ford or Lincoln. More

Will be back to Klaben and Bob! First time buying from Klaben. Great experience, great people! Bob put up with me and my requests and questions and he kept it fun and an enjoyable ti First time buying from Klaben. Great experience, great people! Bob put up with me and my requests and questions and he kept it fun and an enjoyable time. Sean was informative and friendly. Coffee was good too! Kids enjoyed the kids corner. Loving my new car. More

Quick & Easy I needed to trade in a used company car for a Ford Escape. I needed it to be quick and done in a single day. Matt took care of me. Got me a good trade I needed to trade in a used company car for a Ford Escape. I needed it to be quick and done in a single day. Matt took care of me. Got me a good trade in deal, and I was out the door. I will be back. More

Outstanding Experience and Excellent Customer Service On June 29th, I stopped by Klaben Ford on Route 59 in Kent. My dad suggested we go see J.P. Marozzi, who he bought his Ford Edge from last summer. I h On June 29th, I stopped by Klaben Ford on Route 59 in Kent. My dad suggested we go see J.P. Marozzi, who he bought his Ford Edge from last summer. I had recently visited another dealership in the area and had a terrible experience so I thought I would give Klaben a try. J.P. gave me a completely different experience, one that was positive and memorable. I had hoped to drive some escapes, find out exactly what I wanted, and price them out. He asked what I wanted and then delivered exactly what I asked for. He was attentive, very personable and knowledgeable throughout the entire experience. He didn’t try to sell me a car, but instead tried to get me what I wanted at the price I wanted to pay. I never once felt rushed, pressured, or uncomfortable. I went home with a new escape that had everything I wanted the next day. Overall, my experience with J.P. and Klaben could not have been better. I am truly grateful for the experience and would highly suggest visiting J.P. Marozzi at Klaben Ford in Kent. More

Klaben Ford Rocks! This was are second vehicle from Klaben without any issues or complaints. Easy to deal with and friendly service. Terry Baughman is the best salespers This was are second vehicle from Klaben without any issues or complaints. Easy to deal with and friendly service. Terry Baughman is the best salesperson we have ever worked with at any dealership, ever! Period. If you're looking for a great experience when buying or leasing your next vehicle, we recommend you go see Terry B. at Klaben Ford in Kent, Ohio. Klaben is #1 ~ Jason & Denise Salisbury (Akron, Ohio) More

Love Klaben Ford I just leased a 2015 Ford Escape at Klaben Ford in Kent. I was in a lease on 2013 Ford Escape and had gone over my miles. Dave Mott was able to help I just leased a 2015 Ford Escape at Klaben Ford in Kent. I was in a lease on 2013 Ford Escape and had gone over my miles. Dave Mott was able to help me get into a new lease with everything I needed. He took great care of me and I would highly recommend him tin need of great service. I will not do business with anyone else ever again! More

The best experience ever buying a vehicle. This was the most pleasant experience I have had buying a vehicle in the 29 yrs I have been buying vehicles. Eben, our sales person was new to Klaben. This was the most pleasant experience I have had buying a vehicle in the 29 yrs I have been buying vehicles. Eben, our sales person was new to Klaben. It was raining the day we decided to look for a truck. We knew the truck we wanted , so when we walked into Klaben, Eben was the first to greet us and didn't hesitate to go out in the rain and get the truck to bring it to the display room so we could look at it prior to test driving it. The thing that impressed me the most was the concern from Eben, Kenny and anyone who came in contact with, for our well being. We were asked several times if we were doing OK and if they could get us anything. I stepped outside for a minute (after it stopped raining) and was stopped by Mr Klaben. He asked if every thing was going well and if there was anything he could do to make the experience better. I have never met the owner of a dealership when shopping for a vehicle. This was a very pleasant surprise. He talked to me like we were old friends, not as dollar sign. Eben and Kenny treated us the same way. The whole experience all the way to signing the final paper work was very pleasant. I would not hesitate to recommend Klaben to anyone who was looking to purchase or lease a vehicle. These guys are top notch. More

No-pressure straight forward deal Joe did a great job. I hate going to a dealership and they start right away with the high-pressure salesmanship. This didn't happen with Joe. He's v Joe did a great job. I hate going to a dealership and they start right away with the high-pressure salesmanship. This didn't happen with Joe. He's very knowledgeable about the vehicles he's selling and very willing to accommodate the buyer's needs. I would definitely recommend both him and Klaben Ford. More

Car buying made easy Joe showed me all the cars I was interested in and answered all of my questions. He was very straightforward and I will purchase from him in the futur Joe showed me all the cars I was interested in and answered all of my questions. He was very straightforward and I will purchase from him in the future. More