Klaben Ford Lincoln

Excellent Experience!!! I highly recommend Klaben Ford and Don Batten for your next automobile purchase! Thanks to Don Batten, the entire process of buying my Escape was smo I highly recommend Klaben Ford and Don Batten for your next automobile purchase! Thanks to Don Batten, the entire process of buying my Escape was smooth, stress-free and low pressure! Not only is Don knowledgeable about the cars but he is was extremely friendly to us and our children, gave us a thorough overview of the car and even set up my phone for me on my new car!!! AND my car was even brought INDOORS so we would be comfortable as Don went over its many amazing features. The facility was very clean and Klaben even cleaned my car and filled it with a full tank of gas for us. The paperwork process was also EXTREMELY organized and stress free!!! I highly recommend buying your next car with Don at Klaben! He genuinely cares and listens to the customer. Thanks again Don! More

Awesome My wife and i have been a loyal customer of Klaben Ford for over 30 years. Just recently with Joe Bellian, as well as Andy Bellian and Dave Mott. The My wife and i have been a loyal customer of Klaben Ford for over 30 years. Just recently with Joe Bellian, as well as Andy Bellian and Dave Mott. They have always taken care of me. They go above and beyond to ensure that you are happy and taken care of. i am able to relax and become stress free. Cant forget Jenn in the finance dept. she was wonderful!! Always a first rate place! Keep up the good work More

New Escape I really was just going in to price a new Ford Escape & was satisfied with the deal I got & with the professional & friendly service I recieved from R I really was just going in to price a new Ford Escape & was satisfied with the deal I got & with the professional & friendly service I recieved from Roscoe Woodberry.I can't say enough positive remarks about this young man he made us feel as comfortable as family. More

World Class Customer Service This was our second time purchasing a vehicle with Ty Davis! As we expected, we had a great experience with leasing our new 2015 Ford Fusion! Ty hel This was our second time purchasing a vehicle with Ty Davis! As we expected, we had a great experience with leasing our new 2015 Ford Fusion! Ty helped get us into a vehicle that met our needs and expectations! With Ty we don't feel like we are being "sold". The atmosphere here is wonderful! We will recommend our friends and family to Ty Davis because we know that he will not let us down when we do!! More

Very happy with their hard work to get you what want. The day I showed up there to look for a new car, I already had a bad day. It was a Tuesday and it was my last day to turn in my rent a car. When The day I showed up there to look for a new car, I already had a bad day. It was a Tuesday and it was my last day to turn in my rent a car. When I thought I still had a week to look for a car so I had to look for a car in one day, even though I had a pretty good idea on what I wanted (F-150). I sat down with Chris and during the time he was running around and calling around to find me a good deal on a 2014 F-150. I was looking at the different vehicles, mostly the SUV'S and Trucks. I started falling in love with the explorer. I told him about it, he told me that leasing that truck would definitely get me to the payments I wanted. He found one on the lot brand new and even the color I wanted. The guy worked really hard to change my day to happy. I can't thank him enough. Saved me lots of money and got me out of there fast enough to be able to work half a day still. Thanks to him my family is safe in a very dependable car. More

Ty Davis is an extraordinary salesman I am in sales and can spot a phony a mile away. Today, I met with Ty Davis at Klaben Ford. He made the process of leasing my Escape enjoyable. From I am in sales and can spot a phony a mile away. Today, I met with Ty Davis at Klaben Ford. He made the process of leasing my Escape enjoyable. From the first minute we met until he synced my phone to my new vehicle, he was the consummate professional. It was not an easy transition for me from a Hyundai to a Ford, but he was just terrific. I will encourage all of my friends and family to buy from him. Kay Catlett More

Excellent Experience- Can't wait to do it again! I was recommended to this dealer, and I could not be more thrilled with my experience. The moment I met Doug Carter, he was helpful and fun to work w I was recommended to this dealer, and I could not be more thrilled with my experience. The moment I met Doug Carter, he was helpful and fun to work with never pushing us to make a decision. Doug sat with me in my new car and explained it all to me even once he was done with us and the purchase was complete. I have a newborn, and he even texted with me instead of talking on the phone to make it easier for me. When completing the finance paperwork, she was fast and explained everything to me that no one has ever explained before. I drove all the way from Cleveland to Kent, and I will do it again! I highly recommend this dealer and Doug! More

Tex made car buying an easy and fun experience again! Three years ago I went to Klaben not only shopping for a car, but also shopping for a dealership. I had previously dealt with the same dealership for Three years ago I went to Klaben not only shopping for a car, but also shopping for a dealership. I had previously dealt with the same dealership for over 15 years and had had a horrible experience with the last car I wanted to buy. Tex listened to all of my concerns and made it easy for me to choose the MKZ. I just leased my second one! More

thank you I was very satfied with Mr Paul Hardy he was very professonal. He gave me the best deal i could get. He answered all my questions. He was very courteo I was very satfied with Mr Paul Hardy he was very professonal. He gave me the best deal i could get. He answered all my questions. He was very courteous and patient. I would use his services again if needed and recommend him to other buyer More

Thank you for a great experience! Last week, I purchases a 2015 Ford Expedition,,, with ALL the bells and whistles! I LOVE it! What makes it all even better, was the great experience Last week, I purchases a 2015 Ford Expedition,,, with ALL the bells and whistles! I LOVE it! What makes it all even better, was the great experience we had, during the purchasing process. Our salesman, Gene Grabiec, made it a very positive, pleasant event. We met Gene, at the Cleveland Auto Show,,, he was the second salesman we had an interaction with that day. We had come to the show, with the intent to purchase a vehicle. Not sure what we needed. The first salesman pointed towards a few vehicles, with no concern to our needs. Gene took the time to find out what we wanted, what we needed, options available between various vehicles, even walking to other areas, to show us differences between other vehicles... All the time, keeping it positive. Gene then, brought the vehicle we were interested to our home, to make sure it would fit into our garage, (a big concern of ours), took a long time explaining the vehicle, and all it contained... Much, I had no idea was even available!! We followed Gene to Kent to purchase our vehicle, though, we live in Seven Hills, (a good distance to drive, and several dealerships much closer) Over the years, my husband I have purchased many vehicles, and have never had such an easy and positive experience. I can whole heartedly recommend Gene, and Klaben, for your next purchase. So much so, that I will be returning to visit Gene at Klaben tonight, with my daughter, with the intent to purchase a new Escape! Thank you Gene, for the great experience... looking forward to a positive, ongoing relationship with Klaben!!! More