Klaben Ford Lincoln

Best Car buying Experience Ever This isn't the first time I've purchased a used vehicle but it was the very best experience I've EVER had!! Tom was my sales man and I recommend him t This isn't the first time I've purchased a used vehicle but it was the very best experience I've EVER had!! Tom was my sales man and I recommend him to everyone!! Klaben is a very clean place that makes you feel special just being there. I didn't pick the car I wanted the first day I went, I test drove a few and went home and thought about it. While I was test driving there was a nice play area for my son to play in so he wasn't bored and be made to sit still. The guys even let him stay and play between test drives, It was nice not having to load him up each time. I explained what I wanted and what I needed to Tom, and he obviously really listened because when I went back he had a few more cars picked out for me to test drive and with my wants and needs highlighted on each buyers guide!! it was great to know he had actually heard my concerns and need for my new car. I left there with my new 2010 Ford escape - I never had any problems - Financing was a breeze too. Before I left Tom made sure I understood every feature this car had to offer and that I knew how to use it. It was shiny and clean and looks great driving down the road!! Thank you Tom!! More

A GREAT SALESMAN I have been buying my cars from Doug Beavers for many many years, and so has all my kids. Klaben, and Doug make it easy, and always fair. every one I have been buying my cars from Doug Beavers for many many years, and so has all my kids. Klaben, and Doug make it easy, and always fair. every one should go see Doug Beavers at Klaben !!! From Hilbert Smith More

Klaben ROCKS!!! Never have I been so pleasantly surprised before; At the recommendation of my employer, my husband and I went to Klaben. We told them why we needed th Never have I been so pleasantly surprised before; At the recommendation of my employer, my husband and I went to Klaben. We told them why we needed the car, for how long we needed the car, and what we wanted in our choice of cars. BOY did they deliver! Buddy was especially patient as he answered all of our questions and explained in great detail all the benefits of each car we were looking at. Klaben has a cream of the crop in Buddy - his customer service far surpasses that of anyone else I've ever dealt with - regardless of field! It was almost as if he hand-picked US for the perfect car - and the crazy part?: ABSOLUTELY NO HIGHH-PRESSURE SALES TACTICS!!! I still can't believe it. A huge THANK YOU to Klaben, Arnatt and most of all, Buddy. You guys are AWESOME! More

Caring salespeople JP Marozzi did an excellent job of helping narrow down the wants I had with the cars that were available to fit my needs. He listened and made sure I JP Marozzi did an excellent job of helping narrow down the wants I had with the cars that were available to fit my needs. He listened and made sure I had all I needed to make a good choice for my family. More

EXCELLENT SALES EXPERIENCE Klaben has provided the best experience I have when leasing my automobile. I have been buying new cars every 4 years and started my first lease in 200 Klaben has provided the best experience I have when leasing my automobile. I have been buying new cars every 4 years and started my first lease in 2007 a MKX. I was a little apprehensive at first but believed in my sales person. Jeff Tetreault or JT has been a Superior Sales Person. I have leased another MKX in 2010, 2013, and just leased a 2015. I have been very pleased with the whole Klaben experience that I travel 146 miles one way as well as 2 1/2 hour drive. I believe it is worth the ride . Thanks JT and the Klaben family for my new ride see you in 21 months for my next new ride. Pam from St. Clairsville, OH More

First Class Service Doug Carter did what I thought couldn't be done, exceeded my expectations. We just leased our 4th car with Doug and every time, I walked away satisfie Doug Carter did what I thought couldn't be done, exceeded my expectations. We just leased our 4th car with Doug and every time, I walked away satisfied. Prior to taking my business to Klaben, car shopping was considered a chore and an unpleasant experience. Doug has changed the car buying experience for me and has made the experience rewarding each time. I will recommend this dealership for anyone looking to buy or lease a car. Thanks Doug. More

best salesman ever Terry Baughman did for me twice now what I didn't believe possible, I was turned down by everyone that I talked to the first time an when I finally ca Terry Baughman did for me twice now what I didn't believe possible, I was turned down by everyone that I talked to the first time an when I finally called Klaben an talk to Terry he said he would do his best and he was able to put me in a car, so the second time I needed a car Terry was my first call and again he helped me, Terry baughman is a great salesman and has a lifetime customer. Thank you Terry for your hard work and for not giving up on me. More

Great customer experience with Joe Joe did a great job. He listened to what I was looking for and helped me find the right vehicle. He was pushy, but rather very straight forward and Joe did a great job. He listened to what I was looking for and helped me find the right vehicle. He was pushy, but rather very straight forward and helpful. He ended up recommending me a vehicle that I wasn't initially looking for, but made sense for me. I am now driving that vehicle and extremely pleased with it. Joe's knowledge and overall customer focused attitude made the entire process very easy. He followed-up with me after I left the lot to see how I was enjoying my new ride. I know I can reach back out to Joe with any questions or help down the road as well. I highly recommend anyone thinking about buying a car to meet with Joe. More

Todd Boyles I asked Todd this past summer why I should buy a ford truck. I'm not looking yet to purchase a new truck but when I do I will definitely purchase a tr I asked Todd this past summer why I should buy a ford truck. I'm not looking yet to purchase a new truck but when I do I will definitely purchase a truck from Todd. More

Superior Sales Service This is what a car buying experience should be! Our next vehicle will be purchased through SEAN CROSS at Klaben. Many THANKS to Sean Cross! This is what a car buying experience should be! Our next vehicle will be purchased through SEAN CROSS at Klaben. Many THANKS to Sean Cross! More