Klaben Ford Lincoln

Another great car buying experience ! This is my second purchase with Doug Carter. He is the best. Really takes his time to work out the right deal and right car. He really truly cares and This is my second purchase with Doug Carter. He is the best. Really takes his time to work out the right deal and right car. He really truly cares and is great to work with. This time around I had my 4 year old niece with me , as you can imagine it was a little different with a kid in the mix . He was great ! I still can't believe he was able to work some magic and get me in to a new car! Thanks again ! More

Best experience ever! I am so excited about my new vehicle! My salesperson Bob Paytas did a terrific job of finding just the right vehicle for me and one that suits my need I am so excited about my new vehicle! My salesperson Bob Paytas did a terrific job of finding just the right vehicle for me and one that suits my needs! He also was enthusiastic and worked to get me a great deal! I have been buying vehicles from Bob Paytas and Klaben Ford for more than 20 years, and have never been disappointed! I never have to worry and it is an effortless and non-stressful transaction with Bob Paytas. I have recommended Klaben and Bob Paytas to friends and co-workers and he has successfully served all of them as well as me. Bob was very patient when teaching me all the great features of my new vehicle so that I understand how to use them all. He has also made himself available for future questions or concerns I may have. Thank you Klaben Ford and Bob Paytas for a GREAT experience yet again!! More

Good deal Salesman was very friendly and not to pushy. Knew answers to most of my questions and made me feel happy with my purchase. I would recommend. Salesman was very friendly and not to pushy. Knew answers to most of my questions and made me feel happy with my purchase. I would recommend. More

Completely Satisfied, Excellent Service! I'm completely satisfied with my experience today at Klaben! Ty Davis delivered excellent customer service! I completely recommend Klaben Ford in Ken I'm completely satisfied with my experience today at Klaben! Ty Davis delivered excellent customer service! I completely recommend Klaben Ford in Kent, OH! Thank you Ty! More

Effortless New Vehicle Purchase We have worked with Tex Welch several times for new car purchase. He has always been very professional, found us the vehicle we were looking for and g We have worked with Tex Welch several times for new car purchase. He has always been very professional, found us the vehicle we were looking for and given us a fair price on trade ins. Tex and the staff at Klaben are courteous and make it effortless to purchase a new vehicle. We are giving this review to help others make informed decisions. More

Awesome Sales Crew I would like to start by saying I love Klaben Ford at the kent location. Everyone is there is extremely friendly! However I have to say the main reas I would like to start by saying I love Klaben Ford at the kent location. Everyone is there is extremely friendly! However I have to say the main reason my experience Was so great was because of Kenny King and Dave Mott! I have never felt so comfortable in a car lot! I felt as though I was right at home! They made the process so fast and easy it was unbelievable l! Kenny and Dave both helped with paperwork to make it fast painless process. Not to mention they both had such a great sense of humor it made time fly! Dave was great with showing me all the features of the car and Kenny was awesome doing everything to make sure I got the price I can afford! I highly recommend Klaben of kent! Request either if these sales men and I know you won't regret it! More

great buying experience After searching the net found a ford pickup I was interested in ,spoke with Doug carter on phone about vehicle Doug helped get me the truck I wanted After searching the net found a ford pickup I was interested in ,spoke with Doug carter on phone about vehicle Doug helped get me the truck I wanted and at the price within my budget I drove 3 hours from Rochester Michigan and I'm very happy with purchase Bottom line. Ask for doug carter More

Satisfied Found the truck on ebay at a good price, actually cheaper than a comparable used truck. Done most of the paperwork via email so when I came to pick it Found the truck on ebay at a good price, actually cheaper than a comparable used truck. Done most of the paperwork via email so when I came to pick it up everything went like clockwork. It was worth the 4 hour drive! Jerry from WVa. More

Thank you Klaben Ford and Mike Cooney once again! My husband and I return to Klaben Ford and Mike Cooney for several reasons. Mike is honest and hard working. He cares about us and tries very hard t My husband and I return to Klaben Ford and Mike Cooney for several reasons. Mike is honest and hard working. He cares about us and tries very hard to get us in the vehicle that is best for us. He works to get us the best possible deal. He is considerate of what type of vehicle we are looking for and takes the necessary time to explain our new car to us. We have purchased many cars from Mike and recommend him every chance we get. The entire team at Klaben Ford is dedicated to making your car purchase a great experience. We also appreciate the service department. Thank you once again, Mike for the awesome experience! More

A new CAR!!! When my good friend Jeff Stull contacted me about his new job at Klaben, I told him to look out for a car as I was looking for something more economic When my good friend Jeff Stull contacted me about his new job at Klaben, I told him to look out for a car as I was looking for something more economical for work. My wife and I visited the Ford dealership to look at the new Focus, but a 2013 Ecoboost Fusion caught our eye and we took it for a test ride. I was really impressed with the power and options this car has and how helpful Jeff Stull and Buddy Moore were explaining operating instructions for lights, sun roof, SYNC, remote and much more. My wife and I really liked the car and decided to purchase and the sale went very smooth with no issues. Jeff sent the car to detail and they did an excellent job on the car inside and out, it really looked great when we took delivery. Buddy assisted setting up our iPhones over the Bluetooth and setting up the keyless entry. This is our 4th car purchased from Klaben: 1995 Plymouth Voyager 2000 Ford Super Duty 4x4 2007 Dodge Dakota 2013 Ford Fusion Thank you! More