Klaben Ford Lincoln

Warranty work on fan switvh Our service advisor, Kim Wolfram was wonderful. She showed understanding and compassion for me as a customer. She took the time to listen to me and Our service advisor, Kim Wolfram was wonderful. She showed understanding and compassion for me as a customer. She took the time to listen to me and exceeded my expectations. More

A Memorable Leasing Experience! A big thanks goes out to Paul Hardy for making our truck leasing experience at Klaben a memorable one. We certainly appreciate the patience Paul demo A big thanks goes out to Paul Hardy for making our truck leasing experience at Klaben a memorable one. We certainly appreciate the patience Paul demonstrated with us while explaining all the "bells and whistles" on our new F-150...a real challenge since we are not "tech savvy" at all! Also, appreciated is Paul's quick response when returning our calls. His knowledge and expertise in the vehicles he sells make him a real asset to Klaben! More

Best service I've ever had I worked Paul and Dan, and it was by far the best experience I have ever had with buying a car. I will be making the trip back to them to buy my next I worked Paul and Dan, and it was by far the best experience I have ever had with buying a car. I will be making the trip back to them to buy my next car no matter where I am at. More

2015 Ford Escape Salesman Doug Beavers called about a promotion going on and turned in 2012 Escape. Doug always looks out for his customers, great sales technique,help Salesman Doug Beavers called about a promotion going on and turned in 2012 Escape. Doug always looks out for his customers, great sales technique,helps with your decision making. Makes you look at all the angles before making your decision. Makes you fell like your part of the Klaben Ford family. He never pressures you into anything. Very happy with the dealership. Have leased many cars from you. # loyal customer!!!! More

A great informer and salesman Mike Cooney My family and myself have bought several new cars from Mike Cooney at Klaben Ford Lincoln in Kent Ohio. Mike is an easy going type of guy very knowled My family and myself have bought several new cars from Mike Cooney at Klaben Ford Lincoln in Kent Ohio. Mike is an easy going type of guy very knowledgeable about the cars he sells and informative about them. Mike sits and talks to you like a friend and helps you understand the process of buying a great car and all the in and outs of why the car is a good fit for you. Mike is not aggressive, or in a hurry to sell you a car. He takes a lot of time explaining things and takes you on a test drive of the car, as long as you like, not in a hurry at all. Mike treats you like a friend not just a customer. More

Klaben Ford/Jeep is the WAY TO GO I couldn't have asked for a better/easier experience, Doug Carter will do anything he can to get you into the car you want!! Patience and understandin I couldn't have asked for a better/easier experience, Doug Carter will do anything he can to get you into the car you want!! Patience and understanding goes a long way and the team at Klaben demonstrate this type of customer satisfaction everyday. More

Wonderful Service As Usual I had a great experience at Klaben. I came in because Dan let me know about some great deals going on and I drove out of there the next day with the e I had a great experience at Klaben. I came in because Dan let me know about some great deals going on and I drove out of there the next day with the exact SUV I wanted. Everyone is always very nice and helpful and because of that I will never go anywhere else. Dan has made me a customer for life! More

AMAZING SERVICE I literately walked up to the dealership knowing is was not walking home, Paul Hardy made this happen. It almost seemed that he knew exactly what i I literately walked up to the dealership knowing is was not walking home, Paul Hardy made this happen. It almost seemed that he knew exactly what i would look good in. He showed me a couple cars then it was a perfect match for me. The 2015 ford focus was it like a ray of light coming down I was sold. Paul did everything in his power to get me the best possible price and he succeeded. Thanks Paul you are the best. More

Wonderful Sales Team I had a wonderful experience at Klaben Ford. I love my new Escape, and the sales team was excellent. Ty Davis was extremely helpful throughout the ent I had a wonderful experience at Klaben Ford. I love my new Escape, and the sales team was excellent. Ty Davis was extremely helpful throughout the entire process, and I could not be happier! More

Above and Beyond I want to take a moment to say BRAVO! to Brandon Brinko and the entire staff at Klaben Auto Body. Brandon is the pinnacle of professionalism and kind I want to take a moment to say BRAVO! to Brandon Brinko and the entire staff at Klaben Auto Body. Brandon is the pinnacle of professionalism and kindness. I have had my car at Klaben several times thanks to Carl Bujorian who recommended this great team. Brandon is always friendly, eager to help and flexible. It is a pleasure to work with him and he makes spending money to get your car fixed, a pleasurable experience. His customer focus is top notch and I just want you to know I wouldn't go anywhere else. Brandon and the team at Klaben are the best of the best! Valoree Vargo More