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Klaben Ford Lincoln

Kent, OH

5.0
14,804 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,804 reviews

August 02, 2013

I am certainly not new to Klaben Ford and Don Cheatwood. Don always goes out of his way to make me and my wife feel comfortable. Buying a car can be a difficult experience but Don will spend the time to h More

by fords63@peoplepc.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Tetreault
August 02, 2013

I've been dealing with Klaben Ford & Ty Davis since 1999. Its always been a great experience. I won't buy my cars anywhere else as long Ty is there. Rob H. More

by bone303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Davis
August 02, 2013

Joe French - Service Advisor, provided exceptional assistance in scheduling my vehicle for service. He was very thorough in explaining the work performed and contacted me promptly to advise when servi More

by JCampo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 31, 2013

IF YOUR IN THE MARKET TO BUY A VEHICLE I WOULD SUGGEST KLABEN FORD, (DOUG BEAVERS) THE EXPERIENCE IS NEVER GREAT WHEN PURCHASING A CAR HOWEVER, MR. BEAVERS KEEPS IT FUN AND THERE REALLY IS NO NON-SENCE WH More

by REARLE0720
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Beavers
July 30, 2013

We just bought our new 2014 Escape from Don Cheatwood with Klaben as before we had a great experience, Klaben has been our family Dealership for over 30 yrs More

by Chris2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 28, 2013

I had been searching for a used Ford Escape for almost a month, & had already been to at least 10 dealerships when I found Klaben Ford online. I drove an hour to the dealership & met with Gene Grabiec - I e More

by sburke05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bower
July 25, 2013

I went into the dealership asking questions about possible options for my lease vehicle that was over mileage. I was impressed with both salesmen and that they listened to what I wanted and presented More

by osulong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 25, 2013

it was a very good deal and Ty Davis has always been very good to my family we have bought several vehicles from him. we have also sent many of our friends and family to Ty at Klaben Ford! More

by steveweaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Davis
July 25, 2013

Everything was more then I expected. I didnt think it was possible for me to walk out with a 2013 vehicle and Ty worked with me until we agreed on a deal! great dealer! More

by RyanS23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Stutzman, Ty Davis
July 20, 2013

I purchased a 2013 F150, and the entire process was excellent. Mike Pennock and David Klaben were great to work with through the process. I received a great price on the F150, and a more than fair pric More

by Fiftynine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2013 -

Fiftynine responded

*UPDATE* I was told by my salesmen that I would have upwards of three years of Sync services with my new truck, meaning the turn by turn directions and such. After registering with Sync, it showed that my account was not active, and prompted me to purchase Sync for the year. I contacted David, and was now told I do not have the Sync services. The reply was the same when I stated that he had told me that I would have the Sync services before I purchased the truck. I contacted Ford, and was told that the complimentary three year sync services only comes with the MyFord Touch. If my salesmen are reading this, complimentary Sync service only comes with MyFord Touch. This issue is not of extreme importance, or would have been a deciding factor in my decision not to purchase, but please be aware of the products and services that you sell. To Ford, reviews I have read have not been the best for the Sync services, but if you want people, without MyFord touch, to purchase the service, you have to allow them to try it out, and not blindly purchase the service hoping it you'll be happy with it. This is not a negative review towards Klaben, but please be informed on the products you sell.

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