
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Astonishingly clean, friendly, efficient, and professional Klaben Ford Lincoln is the best dealership and service center that I have encounter in the 60 years that I have owned cars. The staff are friendly an Klaben Ford Lincoln is the best dealership and service center that I have encounter in the 60 years that I have owned cars. The staff are friendly and professional. They carefully listen to you and go beyond what is expected. More
2018 Ford Raptor Repair Most often dealing with a body shop repair you’re in a lousy mood to start. New truck had been T-boned, and while I knew USAA would cover in dealing w Most often dealing with a body shop repair you’re in a lousy mood to start. New truck had been T-boned, and while I knew USAA would cover in dealing with third party insured, Steve and Klaben took over from the get-go, handling all communication and paperwork - everything from the towing company, estimates, payments thru the repair. Work was outstanding and the truck looks like new. I have a history with Klaben, and would not even consider having any other dealer or repair shop touch my vehicles. Great job Steve, thanks again! More

Bob Paytas is the man!! Thanks to him and the Klaben family I met Bob Paytas in 2008 when He sold me my first Ford vehicle. I was not a ford vehicle fan. However after Bob taking time with me to explain and car I met Bob Paytas in 2008 when He sold me my first Ford vehicle. I was not a ford vehicle fan. However after Bob taking time with me to explain and care about what I was looking for in a vehicle instead of just making a sale; I decided to give a ford explorer a try.. Bob assured me that my vehicle would last.. Now here it is 10 years later and still going in that explorer which has had minor issue. Needless to say when I decided to give it an other go at a vehicle I could think of nowhere I'd rather go than Klaben Ford and find Bob Paytas.. Bob was still here and to no surprise he welcomed me with a warm smile and remembered me as if he had just worked with me.. Again outstanding salesmanship and just a great person!! This time he sold me my first new vehicle and me and my family absolutely love it. Thanks again Bob for making my ford experience exceptionally great!!! Also a big thanks to the Klaben team you too were wonderful!! Sincerely Cheryl Lee.. More
Service work This was my first visit. I went in for an oil change and inspection. Everything was done to my expectation and timely. The customer service was friend This was my first visit. I went in for an oil change and inspection. Everything was done to my expectation and timely. The customer service was friendly. More
Heat stoke saver My air conditioner in my Volvo decided to go out the first hot day of summer, of course. Klaben took me in no question and recharged it for me. They a My air conditioner in my Volvo decided to go out the first hot day of summer, of course. Klaben took me in no question and recharged it for me. They also replaced my license plate lights that Brandon happened to find out we’re out of commission as well. They are so lovely and helpful, even with a vehicle that is not their brand. More
Excellent experience yet again I went in to get my cars first maintenance visit. Mario was very thorough and kind. The lounge was great and well stocked. There is a great sitting I went in to get my cars first maintenance visit. Mario was very thorough and kind. The lounge was great and well stocked. There is a great sitting area outside. My waiting time wasn't too long and the price was amazing. A great experience again with Klaben! More
Klaben is by far the best dealer I've ever dealt with. My recent repair was hectic because I had my 2 small grandchildren. I usually sit and wait at the dealer, but knew it would probably bother other cust My recent repair was hectic because I had my 2 small grandchildren. I usually sit and wait at the dealer, but knew it would probably bother other customers so I requested a rental when I arrived. My service person had me a car within 20 mins, changed the car seats to the rental, and helped me take the bags from 1 car to the other. Kyle was AMAZING. All the staff was helpful and really accommodated my grandchildren and I. I couldn't be anymore grateful. Thank you all More
A Pleasure. I had about a 3 hr. Wait. Mike Brandford had a Lincoln, my wife and I could use to go shopping. This made our time fly by. I had about a 3 hr. Wait. Mike Brandford had a Lincoln, my wife and I could use to go shopping. This made our time fly by. More
2018 Lincoln Reserve three year lease. I am very impressed with my salesman ,Brandon Johnson. He has a professional , knowledgeable yet comfortable approach. He brought a car to my home I am very impressed with my salesman ,Brandon Johnson. He has a professional , knowledgeable yet comfortable approach. He brought a car to my home and did a great job of presenting and explaining every question to my wife and myself. When we decided on the model and equipment , he located it in Michigan and arranged for its delivery. We've had the car for a week now and love it. (We previously had a BMW. ) Iv'e had some questions while getting used to the features and he is always available to explain them. He's assured me that anytime we need service, he'll arrange for the car to be picked up . More
Friendly service Brought car in for brakes was treated very nice service personal was very friendly provide transportation to were we wanted to go. Got are car repair Brought car in for brakes was treated very nice service personal was very friendly provide transportation to were we wanted to go. Got are car repaired in the length of time that they told us it would take More