Klaben Ford Lincoln of Warren

My experience Jim was nice and friendly and actually cared about selling a good car. You don't find that very often. The car is also very nice and a great price. Jim was nice and friendly and actually cared about selling a good car. You don't find that very often. The car is also very nice and a great price. More

John and Karl are tremendous kind professionals! My car was eaten by a chuck hole and Karl saved me. After a stressful afternoon with two blowouts your company and service department made it much bet My car was eaten by a chuck hole and Karl saved me. After a stressful afternoon with two blowouts your company and service department made it much better. Your kindness and efficiency got me back on the road! When my car is down I am out of business. It is obvious why your dealership is number one and I will and do reccommend you to every one! More

Customer service at its best!!!! My Ford 150 was due for its 1st oil change. I called in to see what would be a good time to bring it in. Brought it in and the service department wa My Ford 150 was due for its 1st oil change. I called in to see what would be a good time to bring it in. Brought it in and the service department was able to get it right in as I waited. Even got my truck washed. Great job!!!! More

Crossed the Line!! Been looking for some time for the right deal, but could not find it in PA! Then by the help of a friend, I "crossed the line" and discovered Klaben A Been looking for some time for the right deal, but could not find it in PA! Then by the help of a friend, I "crossed the line" and discovered Klaben Auto, and Mike Urbania! They both immediately listened and recognized my needs! No push, no attempt to lead me away from what I wanted into something they wanted to get rid of! Just a very friendly and honest experience with a very friendly and honest man! Thanks Mike Urbania and Mike Klaben, I love my Lincoln MKX!! I may have "crossed the line" but you made it happen!!! More

Great Salesman! Great Dealership! Klaben Ford Lincoln of Warren is the best dealership in the area! Our salesman, Mike Urbania, was friendly, easy to work with and made the process of Klaben Ford Lincoln of Warren is the best dealership in the area! Our salesman, Mike Urbania, was friendly, easy to work with and made the process of buying a new car a great experience. Mike was so helpful and knowledgeable about the car we purchased, explaining all of its features. Very happy customers! More

Excellent Customer Service Mike Rumple and the team at Klaben Ford were amazing. Mike was very understanding about shopping with two small children in toe. He also worked hard Mike Rumple and the team at Klaben Ford were amazing. Mike was very understanding about shopping with two small children in toe. He also worked hard to satisfy my requests for a lower payment and a fair trade. I have already started recommending friends and family. More

Ford experience I had a very good experience a man named Scott helped me he was so nice and curtious. He did my oil change and then told me I needed new tires gave me I had a very good experience a man named Scott helped me he was so nice and curtious. He did my oil change and then told me I needed new tires gave me a list of prices. I left and called back and spoke to Scott and he got me in that same day to get all 4 tires changed. More

Fabulous experience! We are from Pennsylvania. Truthfully, due to no inspections in Ohio, we were hesitant to shop for a used vehicle in Ohio. We specifically wanted a Lin We are from Pennsylvania. Truthfully, due to no inspections in Ohio, we were hesitant to shop for a used vehicle in Ohio. We specifically wanted a Lincoln MKS or MKZ, while looking on the Internet we found the best selection in the Ohio area. We looked, and drove several vehicles. When we arrived at Klaben's, Matt Coxson greeted us. He was knowledgable and very personable. He worked to get the car we bought down to the exact number we needed! We had a couple very minor issues and they not only drove all the way to PA to pick up the car and fix it, they also gave me a loaner!!! My car is back home and rides like a dream! I LOVE it!!! Couldn't be happier with my experience at Klaben Lincoln Ford in Warren, Ohio! More

bye bye GM I started my day at a Chevy dealer, looking to get out of a Malibu lease that I was upside down in. Now, I knew I wasn't in the best shape credit wis I started my day at a Chevy dealer, looking to get out of a Malibu lease that I was upside down in. Now, I knew I wasn't in the best shape credit wise, and with the lease, it made things even worse. GM Financial gave me an option to get out of the malibu and BUY a base, and I do mean base level cruise for an outrageous amount of money. When I asked about other options the GM salesman said "you're already locked into a lease, we have nothing to gain by working another deal for you". That being said, I left. Now, I have never stepped foot into a Ford dealership in my life. I stopped mainly because my wife pushed me to look at other options. So Klaben Ford, here we go. I walked in the door and was greetly in a friendly manner by Matthew Coxson. I explained to him my morning and what happened, as well as what I was trying to do. He smiled, and said, let's see what options we have. The process was so smooth and so easy it seemed unreal. Within a few minutes I was test driving a Fusion with tons of features my Malibu didn't have. When we got back Matthew informed me that they were able to not only get me approved, but at 0%. His level of professionalism and respect for me, my time, and my situation has made me a "Ford guy" for life. I will buy every one of my cars from this guy because of the service that was provided during this visit. I met with Nick in financing to get all the paperwork taken care of. Same experience, Nick was great, we laughed and talked about things other than the financing. He went over the extended service plans with me in an informative way, and wasn't pushy about it at all. He explained the next steps and had me in and out. Nick was an equally amazing piece of this puzzle. All in all I was out the door with my new Fusion in about half the time I WASTED at the Chevy dealer. I 100% recommend Klaben, and more specifically Matthew and Nick. More