Klaben Ford Lincoln of Warren

Most of my questions were answered to my satisfaction by both Gary and Stacey. Our truck was delivered to us the next day, when we wanted it. Everything went as they said it would. The whole transaction was both Gary and Stacey. Our truck was delivered to us the next day, when we wanted it. Everything went as they said it would. The whole transaction was very quick and satisfactory. Stacey showed us how to setup our preferences as to how we wanted things to operate on the truck. Stacey called us a couple of days later to check how things were going and if we had any questions. She offered to try to answer any questions we have in the future. Very satisfied with both of them. The financial person might be advised to explain a little better as to why someone might be paying sales taxes on money they did not spend!!! More

Amanda is very skilled in her product, and very much on the ball. Thank you to all the Klaben staff for making our purchase as painless as possible. the ball. Thank you to all the Klaben staff for making our purchase as painless as possible. More

Amanda showed me several vehicle choices. She was friendly, knowledgeable, and low pressure. Everyone at the dealership was friendly and seemed appreciative of my business. friendly, knowledgeable, and low pressure. Everyone at the dealership was friendly and seemed appreciative of my business. More

Everyone was very friendly and helpful. We asked for Mike Urbania specifically because of the good things we had heard about him from others we know that have purchased cars from him. We weren't disap Mike Urbania specifically because of the good things we had heard about him from others we know that have purchased cars from him. We weren't disappointed. He was very helpful, especially because I had decided to lease my car this time around. I had never leased before and he was able to answer all my questions. He was also very patient with my husband and myself regarding all the new "touch screen" options on our new Taurus SEL. He even had my car brought over from their other dealership in Kent so I could see the actual car and make up my mind on which color I wanted. From the time we entered the parking lot and were greeted by other employees, to the guys in the service department who were more than glad to answer our questions, to the really nice guy who had to fill out what seemed like 1,000 papers our overall experience was "great". More

This is the second vehicle we have purchased from Mike. He is very knowledgeable about the vehicles he is selling. He is also very thorough in his explanation of the equipment and technology. He spent an He is very knowledgeable about the vehicles he is selling. He is also very thorough in his explanation of the equipment and technology. He spent an ample amount of time making us feel comfortable in using the newer technology included in the 2014 cars. His courteous and friendly nature are greatly appreciated. More

I bought a 2013 Ford Fusion earlier this year and I love it. Mike Rumple helped me find the car with the options I wanted. He was very knowledgeable, and was very patient with me while deciding on what I wa it. Mike Rumple helped me find the car with the options I wanted. He was very knowledgeable, and was very patient with me while deciding on what I wanted. I will definitely go back to Klaben Ford and would suggest to any buyer, to ask for Mike Rumple if you want an honest sales guy. More

Today we purchased our 11th and 12th vehicles form Crown Ford. Mike Urbania and Mike Klaben are the only two people I trust to make this a fast, friendly and fun experience. Crown Ford has always surpassed Ford. Mike Urbania and Mike Klaben are the only two people I trust to make this a fast, friendly and fun experience. Crown Ford has always surpassed my expectations and I highly recommend that you purchase your next vehicle there. More

I have bought a lot of cars and trucks from mike he is a wonderful salesman. I would send anyone I know looking to buy a ford to mike. Thank you mike. I will keep coming back wonderful salesman. I would send anyone I know looking to buy a ford to mike. Thank you mike. I will keep coming back More

Stacey was so courteous and nice. We truly enjoyed dealing with her. She answered all our questions and was very informative about the vehicle. We even kept her past her quitting time. She was very p dealing with her. She answered all our questions and was very informative about the vehicle. We even kept her past her quitting time. She was very pleasant. She followed up with us after we took our new truck home to see how we liked it. We will highly recommend Stacey and Klaben Ford to family and friends. Thanks Stacey! More

I have purchased and leased numerous vehicles from Mike Urbania at Klaben Ford of Warren and I have NEVER been disappointed! I've been a loyal customer since 1999! It's ALWAYS a pleasant experience and the Urbania at Klaben Ford of Warren and I have NEVER been disappointed! I've been a loyal customer since 1999! It's ALWAYS a pleasant experience and the staff is so friendly! Mike ALWAYS has a smile and a handshake ready for you when you walk through the door. Whenever I call or stop by the dealership, I am referred to as a friend not just a customer. Mike is always thorough in his work right down to every last detail. I can't say enough good things about this dealership and staff. I will ALWAYS do business with Klaben Ford and Mike Urbania! More