"excellent service for purchasing a used vehicle."
We purchased a 2006 mustang convertible and the dealership put 4 new tires on the vehicle and we did not have to ask for those. also the boot for the top was not with the car and stacey called the previous owner and asked about the boot. She got the boot for us. We are happy with the experience we have had with this dealership.
"New Car Purchase "
AWESOME DEALERSHIP!!!! By far the best I have ever dealt with. They are ALWAYS able to get things done. I really don’t think anybody should go anywhere else. Ford Motor Credit is also a GREAT finance company. A HUGE THANK YOU, to Mr. Klaben, Ford Motor Credit, my go to girl, Stacey Dennis and of course Nick in Financing. You all are truly the best! Becky Gorby
"These people are decent."
Was reasonably impressed. Have had some quite negative experiences with other car dealers but these folks ameliorated the anticipated pain. Ms. Dennis and Mr. Valesky were both extremely competent and I got in an out of there on final test-drive/trade in transaction in less than an hour. Granted, I knew exactly what I wanted beforehand, so honestly it was not a super hard sell on their part. Was a little underwhelmed with my trade-in value, but Mr. Klaben made significant concessions and was ultimately happy with the deal. Very good to have boss on-site. Like the sign on President Eisenhower's desk, "the buck stops here". Thats (in my opinion) the key to good management and along with of course attention to detail. So I digress....I think this is a good dealership on the sales side. Have had no experience with the service department, so cannot comment on that.
This dealership went above and beyond any expectations I could of had. Will always buy from Klaben from now on You wont be disappointed in the great staff and how they take the time to understand your needs. The service department is fast and efficient and they will was your car, what more can you ask for. I dreaded truck shopping and now I don't have to.
"extremely satisfied customers"
the purchase of our pre-owned 2013 mustang was as seamless as it could be. we are totally happy with the staff of Klaben. we would absolutely recommend Klaben to everyone.
"A great experience "
- Liz. Konitsney 123
Stacey at Klaben of warren is definitely the person to go to! She takes the time to listen to her customers needs and wants and will get you the right price and vehicle you are looking for. I could not have picked a better place or person to get my new Ford Escape from, I love it! If you are looking for a great sales experience and want fair, reliable, and honesty go to Klaben in Warren and ask for Stacey!
"Over and abover "
Great place to get a new car. Stacey Dennis was so helpful! She listened to what I wanted and made the deal happen. She was also helpful when I picked up the vehicle. She showed me all of the new technology in the car! She was awesome! I recommend this sales woman to anyone. She went over and above for me.
"We leased new 2018 Truck F150 "
We were there to lease a new Ford F150 truck. John was a very calm and yet knowledgeable salesman. We appreciated how relaxed the environment was. There was no pressure to buy and no sales pitches! the dealership was clean and very busy with people. Stacey was awesome! She explained every feature in the truck with ease. She was very pleasant. Also we got to meet and shake hands with the owner. Now that is impressive. He was so happy for us! Nick was very fast and efficient at his job. We signed the papers in less than 15 minutes and we were out the door in our new RIDE!
Thank you Klaben Ford for a great experience! We will be back!
"Purchasing a vehicle. "
Very pleased. Easy to work with and eager to make a deal work. So far this has been one of the easiest car buying experiences I've had. We will see in the near future if all is to good to be true or that this is just an excellent place to do business.
My salesperson Stacey was helpfull and proffesional.
"I will always lease from Klaben"
Turned in my lease a few months early and got into a new lease with no problems! Stacy was amazing and got me a really great deal!