"The Greatest Car buying Experience!"
My lease was up on my 2016 Fusion and I wanted a small SUV so Nick mentioned the Eco Sport and that I could drop my payment by $50, I was all in. Mike Klaben stepped in to help and I had a great deal! Finally Stacey went over the SUV with me showing me all of the features what a professional and very nice also... Thanks to the team at Klaben I am one H double Hockey sticks of a satisfied customer...
This is the third vehicle we purchased at Klaben Ford. Always have our vehicles serviced there also. Good to have a dealership you can trust.
"Was really good "
Went in just looking around and left with a new f150 and a explorer was really happy with the service for the owner and all the sales team working together
This dealership was very helpful over all when I went to purchase a car. Stacey was knowledgeable, helpful and worked with me every step of the processs. Nick was very thorough and made things simple and was helpful.
"fast, easy, knowledgeable "
Easy transition from my last vehicle. Staff was very knowledgeable, with good customer service. Very friendly. Was over all impressed with fast process. Thank You.
"excellent service for purchasing a used vehicle."
We purchased a 2006 mustang convertible and the dealership put 4 new tires on the vehicle and we did not have to ask for those. also the boot for the top was not with the car and stacey called the previous owner and asked about the boot. She got the boot for us. We are happy with the experience we have had with this dealership.
"New Car Purchase "
AWESOME DEALERSHIP!!!! By far the best I have ever dealt with. They are ALWAYS able to get things done. I really don’t think anybody should go anywhere else. Ford Motor Credit is also a GREAT finance company. A HUGE THANK YOU, to Mr. Klaben, Ford Motor Credit, my go to girl, Stacey Dennis and of course Nick in Financing. You all are truly the best! Becky Gorby
"These people are decent."
Was reasonably impressed. Have had some quite negative experiences with other car dealers but these folks ameliorated the anticipated pain. Ms. Dennis and Mr. Valesky were both extremely competent and I got in an out of there on final test-drive/trade in transaction in less than an hour. Granted, I knew exactly what I wanted beforehand, so honestly it was not a super hard sell on their part. Was a little underwhelmed with my trade-in value, but Mr. Klaben made significant concessions and was ultimately happy with the deal. Very good to have boss on-site. Like the sign on President Eisenhower's desk, "the buck stops here". Thats (in my opinion) the key to good management and along with of course attention to detail. So I digress....I think this is a good dealership on the sales side. Have had no experience with the service department, so cannot comment on that.
This dealership went above and beyond any expectations I could of had. Will always buy from Klaben from now on You wont be disappointed in the great staff and how they take the time to understand your needs. The service department is fast and efficient and they will was your car, what more can you ask for. I dreaded truck shopping and now I don't have to.
"extremely satisfied customers"
the purchase of our pre-owned 2013 mustang was as seamless as it could be. we are totally happy with the staff of Klaben. we would absolutely recommend Klaben to everyone.