Klaben Ford Lincoln of Warren - Service Center

Excellent service center Klaben Ford is always helpful and the staff are very friendly and courteous. They have always resolved any issues in a speedy manner. Always satisfie Klaben Ford is always helpful and the staff are very friendly and courteous. They have always resolved any issues in a speedy manner. Always satisfied. More

Service Department All of my questions were answered and I did not have to wait too long to have the service completed. Gave me a little time to go to the showroom!! All of my questions were answered and I did not have to wait too long to have the service completed. Gave me a little time to go to the showroom!! More

Great Service Department Klaben's have the greatest service department! They always get you in, service performed and get you out quickly! The shop opens extra early in the Klaben's have the greatest service department! They always get you in, service performed and get you out quickly! The shop opens extra early in the morning so I can often have service done before I go into the work! Makes it really convenient as well as ensuring you keep all maintenance up to date! More

Great Service Everyone has always been professional and efficient. They try not to keep you there any longer than necessary, the guys in service do a great job. Everyone has always been professional and efficient. They try not to keep you there any longer than necessary, the guys in service do a great job. More

Usually Excellent But One Complaint This Time Called needing repair/replace of driver side door situation, Driver Side Door Ajar message stayed on, even slamming the door repeatedly would not lock Called needing repair/replace of driver side door situation, Driver Side Door Ajar message stayed on, even slamming the door repeatedly would not lock it--the alarm system would go off periodically. Was worried while inside driving the Flex--would the door fly open? plus it would only lock if I manually pushed down the buttons. There was a recent carjacking on my usual route home, so that worried me that I could not reach the back doors to lock them while inside. When I called for appt., had to wait 1-1/2 weeks, which I understood--and they acknowledged they knew what this situation entailed as they just fixed another one recently. I work dayturn and made an early 8:30 appt., was there an hour waiting for the repair when I was told they had to order the part. I'd have to come back. Nothing was said about how long to expect the part to come in. I called after the July 4 holiday and asked for an idea on when to expect the part: Days? Weeks? Was told part was in and scheduled for repair later that week. Just a little unhappy that the part was not ready the first time when I was expected and they knew the vehicle and that I had an extended warranty.... But otherwise, it is always awesome at Klaben. Working day turn and arranging to be late a second time was a bummer.... More

Excellent Had no issues with the service I received. It was quick, easy and convenient! My service person was a dictionary of information but sadly I forget hi Had no issues with the service I received. It was quick, easy and convenient! My service person was a dictionary of information but sadly I forget his name to be able to give him proper credit for a great job. I believe it was John but not sure. More

I always go back to a great service center They have great sales and service, everyone will help you with what you need. Great job from office to service and your salesperson. Thank you all. They have great sales and service, everyone will help you with what you need. Great job from office to service and your salesperson. Thank you all. More

Honesty!!!! that is the key in any business. I had to take my son's girlfriends car in to have some recalls (which Ford is always quick to get taken care of as soon as they know) and her FREE oil I had to take my son's girlfriends car in to have some recalls (which Ford is always quick to get taken care of as soon as they know) and her FREE oil change and car wash. She also thought she needed brakes. Well I have never had some one be so honest to say that they didn't think they would, but would have them check and make sure any way. Well when all was said and done, she did not need brakes SERIOUSLY!!! ANY OTHER place would have just changed them and got the money for them or said they changed them and really didn't and charged you still. I feel Honesty is one of the most important quality in anything. Thank you Klaben for always being honest. this service department are Always quick to take care of you. I remember one time after I just got my truck and I set my bank card on the center counsel. Well when I stopped at a light my card slide into this opening and went down behind the dash. Well i had no appointment I just went straight in and they all jumped to it to get my card so I could continue on my grocery shopping trip. That is why I will ALWAYS deal with Klaben. All of the people are very nice there. More

Excellent service Thanks Klaben for the quick and excellent service again. I appreciate that I don't have to wait forever for my service to be done and I know it's done Thanks Klaben for the quick and excellent service again. I appreciate that I don't have to wait forever for my service to be done and I know it's done right the first time. More