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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,360 Reviews

5,360 Reviews of Klaben Ford Lincoln - Service Center

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March 18, 2022

Mike knows my vehicle inside and out, and always provides sound advice. Very happy with the service. More

by palmtsp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

March 18, 2022

Had my first oil change and inspection since I purchased my Ford Ranger from Klaben Ford And just like my awesome experience with buying my truck I also had the same experience at the Klaben Ford service d More

by brucekob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
March 18, 2022

Last week my grand son encountered a large pot hole and caused the need for a four wheel alinement. Brandon was able to get the car in quickley and do the repairs the same day. Thanks Brandon!! More

by BILL44224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pritchett
Mar 20, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brandon here at Klaben Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

March 17, 2022

I have been dealing with Klaben Ford for a long time and they have always done the best they could do for my family and I. They are honest, fair, friendly, and caring. I can't say enough about them other th More

by Randy Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Klaben Ford Lincoln responded

Hi Randy, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 17, 2022

Keeps you informed as repairs progress and as to the price of the repairs and when to expect the repairs to be completed. More

by linda.s.linn
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

March 16, 2022

Great experience, warranty work was done in a timely manner. Mike was gracious and friendly as usual More

by JOEFOURNIER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Take care!

March 15, 2022

Klaben is the best Ford Dealer we have found to deal with, they are honest, friendly, trustworthy, and go out of their way to make your visit a great one. The service department is very good at what the More

by Randy Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2022

I have been coming here for 6 years. Everyone is so nice. And I trust them. They will always have my business! More

by Sharbear45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pritchett
Mar 14, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

March 14, 2022

Brandon is the best. I only have good things to say about Brandon. I try to request him every time I have my car serviced. Everyone else is good, too, though. More

by momlanasa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pritchett
Mar 15, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brandon here at Klaben Ford! If you're ever in need of more help, please let us know!

March 14, 2022

I’ve been with Klaben Ford for years. I am very happy with their service and wouldn’t go anywhere else! More

by Elizabeth Curtis-Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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