Klaben Ford Lincoln - Service Center

Extremely pleased with the recent work I’ve had done at Klaben. Brandon is so great to work with, very friendly and efficient, always following up to let you know how things are going. I had a bumper repla Klaben. Brandon is so great to work with, very friendly and efficient, always following up to let you know how things are going. I had a bumper replaced and they did an excellent job, my car was spotless when I picked it up and repaired was done quicker than estimated. Then a few weeks later I lost my wedding ring in between the passenger seat, I stopped by to see Brandon and he offered to get it in next day to remove the seat. My ring was found and the labor charge was very fair. I will definitely use Klaben for all my repair needs. More

We have been happy customers for the past couple of decades and I really appreciate the fantastic and fair service we have continually received, THANKS decades and I really appreciate the fantastic and fair service we have continually received, THANKS More

Tyler was very friendly and helpful with the service provided. The service appointment was quick and efficient. They identified the leaking air in the tire and fixed it without charging me for that ex provided. The service appointment was quick and efficient. They identified the leaking air in the tire and fixed it without charging me for that extra work. Thank you! More

Ford has wonderful products, but Kim is the reason we keep buying Ford. She’s wonderful-trustful, knowledgeable, and accommodating. Kim is Ford’s star! keep buying Ford. She’s wonderful-trustful, knowledgeable, and accommodating. Kim is Ford’s star! More

Every time my vehicle is serviced at Klaben Ford in Kent, Ohio is an exceptional experience. From the moment you make the appointment, to dropping off the vehicle, to the service, to receiving your car back, Ohio is an exceptional experience. From the moment you make the appointment, to dropping off the vehicle, to the service, to receiving your car back, the process is second-to-none. And while Rich Klaben goes to endless lengths to run a great dealership, it would be wrong to fail to mention Kim Wolfram in the Service department. Kim is the consummate professional and is as honest as they come. She explains everything in clear to understand terms and makes sure you are in the loop every step of the way. We have now taken three different cars to Kim on multiple occassions and every time is amazing. I cannot imagine trusting my vehicles to anyone else but Kim and Klaben Ford. Thanks as always! More

I can confidently go to Klaben knowing that if my car needs work, it will be done right. I ha complete confidence in my service rep, Mike Brandvold. needs work, it will be done right. I ha complete confidence in my service rep, Mike Brandvold. More

Everyone was very nice and had great communication in regards to the status of my car. Cleaned the exterior and the mats inside which was very nice. They definitely went the extra mile. regards to the status of my car. Cleaned the exterior and the mats inside which was very nice. They definitely went the extra mile. More

Brian went above and beyond to provide me excellent service. He found and issue I had will be fixed by a Ford recall. He also recommended & gave me a reasonable price on a couple of other things that service. He found and issue I had will be fixed by a Ford recall. He also recommended & gave me a reasonable price on a couple of other things that need addressed on my vehicle. I just can't say enough about how thrilled I was with my experience. Brian is a keeper and deserves a raise! I will be a repeat customer for sure More

Very friendly service. Kept me abreast of the status of my vehicle. If needing future service I definitely would recommend and be back for further assistance. my vehicle. If needing future service I definitely would recommend and be back for further assistance. More

I highly recommend Klaben’s. Their level of communication and knowledge is top notch. Letting you know what was serviced and what will be need serviced in the near future. and knowledge is top notch. Letting you know what was serviced and what will be need serviced in the near future. More