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Tom Alcorn
Tom Alcorn
Service Manager / Safety Coordinator
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
438 Reviews
36 yrs of Automotive and Light Duty truck experience at your service. Hybrid and EV Certified service center taking us into an exciting Era of electrified vehicles. I have the privilege of being Dealerships Customer Relationship Manager to Ford Motor Company and Lincoln Motor... Born and raised in Summit county graduated from Green High school in 1981, Stark State 1984. Please call or write if you have any questions that I may help you with.
Read moreDealership Experience
39 yrs, 1 mo
Industry Experience
39 yrs, 1 mo
Specialties & Trainings
Master Service Manager and Master Technician
438 Reviews
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438 Reviews of Tom Alcorn
July 15, 2026
In for my first oil change on my new to me Escape. Wonderful & courteous people to work with. Kim is always keeping me updated on anything going on with my vehicle & I like the videos they send of sys Wonderful & courteous people to work with. Kim is always keeping me updated on anything going on with my vehicle & I like the videos they send of system checks. More
by Sandy
Other Employees Tagged: Kim Wolfram
July 12, 2026
Recall only. The Tech touched up the front end suspension for free cause the car was clean with low rust, saved me $70. I also believe Kim had unlimited resources The Tech touched up the front end suspension for free cause the car was clean with low rust, saved me $70. I also believe Kim had unlimited resources at her disposal.. Given her wonderful attitude and empathetic nature. Always great to work with Kim. Ill continue to return for all my car needs. :) More
by Cjones
Other Employees Tagged: Kim Wolfram, Carl Bujorian, Sean Bradford, Aaron Heinlein , Amishee
July 11, 2026
Great service great prices great accommodations great scheduling great location great follow up great cars scheduling great location great follow up great cars More
by mhoffa984
Other Employees Tagged: Mona Crooks, Joe French, Kim Wolfram, Sean Bradford, Anthony Thurman Jr, Becky Lawson, Daniel Akers , Jennifer Switzer
June 27, 2026
Very convenient, friendly employees, very helpful. I will highly recommend to friends and relatives. I was happy employee volunteered to also do my oil change, and service check up. I didn't have to I will highly recommend to friends and relatives. I was happy employee volunteered to also do my oil change, and service check up. I didn't have to schedule another appointment for it More
by Spoling65
Verified CustomerOther Employees Tagged: Sean Bradford, Brandon Bart, Dylan Becker
May 13, 2026
I called Klaben Ford to schedule an appointment for a works package. I spoke with Christine, who set me up with a convenient appointment at my home. Dakota showed up on time and thoroughly explained ever works package. I spoke with Christine, who set me up with a convenient appointment at my home. Dakota showed up on time and thoroughly explained everything he would be doing. He went right to work and completed the job in a timely manner. I am very impressed with Dakota as he was very polite, and I could tell he enjoyed his job. Dakota is a great asset to the Klaben organization. More
by tcasto9322
Other Employees Tagged: Mona Crooks, Christine Klaben , Dakota
March 18, 2026
This is about our 6th vehicle from Klaben. Awesome sales and even better service. They know how to get it done. Thanks guys. Awesome sales and even better service. They know how to get it done. Thanks guys. More
by sshriber
Other Employees Tagged: Richard Klaben, Carl Bujorian, Christine Klaben, Sean Bradford, Louis Polos, David Klaben, Justin Fisher
March 18, 2026
This is a great dealership they have always treated us with respect and always did service as required and been respectful to people I sent there. with respect and always did service as required and been respectful to people I sent there. More
by DALLASLHOLCOMB
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Kim Wolfram, Artie Gissinger, Carl Bujorian, Sean Bradford, Derek Tenney, Anthony Thurman Jr
March 14, 2026
I highly recommend Klaben Ford for purchases and service. They’ve always taken care of our family. They’ve always taken care of our family. More
by BENNYJPACE
Other Employees Tagged: Joe French, Sean Bradford , Steve
March 07, 2026
Gavin provides excellent customer service. He always keeps me informed and takes care of the issues with my car He always keeps me informed and takes care of the issues with my car More
by kcooper24
Other Employees Tagged: Mike Brandvold, Mona Crooks, Carl Bujorian, Sean Bradford, Brandon Bart, Ryan D'Achille, Dylan Becker, Gavin Fano, Daniel Akers
February 23, 2026
Great service as usual, I was kept informed and repairs were made as I asked were made as I asked More
by ilenin3
Other Employees Tagged: Kim Wolfram , Rob Simon
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