Klaben Ford Lincoln - Service Center

Good Experience Dealing with Klaben Body Shop was a pleasant experience from start to finish, from the initial estimate, getting the parts in, scheduling repairs and Dealing with Klaben Body Shop was a pleasant experience from start to finish, from the initial estimate, getting the parts in, scheduling repairs and letting me know what was going on as things progressed until the day when I got my car back. The car rental company picked me up at Klaben, and I was able to leave my rental car there when I picked up my car. Perfect relationship that made it easier for me all around. I wanted my car repaired by Klaben because this is where I bought it and I always take my car to Klaben for service. Nick was a pleasure to work with. More

Great service I always get great service at Klaben. Mike Branvold is great to work with in the service department. He works with me to get an appointment time that I always get great service at Klaben. Mike Branvold is great to work with in the service department. He works with me to get an appointment time that works for me. More

Found problem and repaired it Did exactly what they said they would do when it came to calling me letting me know what was up said they would get repair done as soon as possible Did exactly what they said they would do when it came to calling me letting me know what was up said they would get repair done as soon as possible More

Great service, but long wait Everyone was very attentive. Service was outstanding. My truck is running well. The amenities in the waiting room are nice (after I turned down the Everyone was very attentive. Service was outstanding. My truck is running well. The amenities in the waiting room are nice (after I turned down the volume on the TV by about 20 points). The only problem is that I had to wait 3.5hrs. The estimate was 2-3. Mario was great to work with and very attentive. More

Always great service Always helpful and done in a timely manner. Nothing but good reviews for this service department. Definitely recommend. Brandon was very helpful 2nd Always helpful and done in a timely manner. Nothing but good reviews for this service department. Definitely recommend. Brandon was very helpful 2nd time i dealt with him. More

Wonderful service Klaben goes above and beyond for their customers. I take both my Volvo and Subaru to them for oil changes and any other issues that pop up. They never Klaben goes above and beyond for their customers. I take both my Volvo and Subaru to them for oil changes and any other issues that pop up. They never hesitate to help regardless of the fact I don’t own a Ford. Brandon is so friendly and explains the process very well. Highly recommend giving him a visit for your car needs. More

fantastic service every one was caring about not only about the great job they performed but also kept me up to date on how the service was going. Nick was a bib part o every one was caring about not only about the great job they performed but also kept me up to date on how the service was going. Nick was a bib part of that. Thank you I will be seeing you when my lease is up . More

Excellent Service & Communications After dealing with an intermittent transmission issue for quite sometime and repeated attempts to verify the issue with the service department, Tom wa After dealing with an intermittent transmission issue for quite sometime and repeated attempts to verify the issue with the service department, Tom was able to verify the problem on the latest attempt. Once identified, he promptly placed my truck in the care of the service department hands and kept me informed during the week it was being fixed. When completed, Tom made sure that everything was up to his satisfaction before releasing the truck to me. Since my truck was under an extended warranty, there was a small very reasonable deductible which I was pleasantly surprised with. Upon picking up my truck, I had found that they filled my gas tank, hand washed and cleaned the interior of my truck. I'll be honest, this was some of the best service I have received in a while. Kudos's to Tom and the rest of the team! More

Waiting time appropriate, snacks not replenished Will come again, although it is out of the way. I have a dealership less than 2 miles away, but I have some kind of rewards program that is not honore Will come again, although it is out of the way. I have a dealership less than 2 miles away, but I have some kind of rewards program that is not honored at that location. More