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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,376 Reviews

5,376 Reviews of Klaben Ford Lincoln - Service Center

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October 15, 2019

Excellent...Efficient My service was quick and efficient. The Klaben Team did a great job an had my car back in an hour. Seemed routine for them but I didnt loose a hole da More

by raottar1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2019

Great Service! As always, Klaben did a great job servicing the Ford Escape I purchased there. I always return to Klaben because of the ease of getting an appointmen More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pritchett, Mario Palomba
October 15, 2019

Satisfied with the service for oil change. Services were provided in a professional and friendly manner. Opportunities for questions about further services recommended were answered. I was sati More

by DAYMON115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember service persons names.
October 15, 2019

Excelllent service We are very pleased with the service that we receive at Klaban. We travel over 2 hours to have our cars serviced because of the quality of work that More

by Jackson3012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2019

Awesome dealership, buy (and service) all my Fords there. Service department is top notch, they always explain in detail what is required and why. Doug Carter is my go to sales rep., he's very knowledgeable a More

by Dmszu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Carter, Mario Palomba
October 15, 2019

Warranty work Good job lining up everything preparing to get work done on my vehicle. Klaban set up a loner car for me while my car was being worked on. More

by RANDDHARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
First name was Bob who dropped off my loaner car and he then took my car in exchange., Mario Palomba
October 14, 2019

Module Replacement Brandon Pritchett and the team did a great job fixing my car. It took longer than they expected but they gave me a loaner. They allowed me to take i More

by RUBY.MYERS318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pritchett
October 14, 2019

Very thorough They are very friendly. They are very informative with their services. They even cleaned the Davis out from under the hood. I will definitely be us More

by snyder_christina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
October 13, 2019

great service great job getting work done and done right priced tires for me no high pressure very courtesy gave me a couple options to choose from got job done whe More

by j.leach36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Thompson
October 11, 2019

Always Pleased My car recently wouldn't turn over and was discovered that I had a bad battery. I was over an hour away and had a local automotive store tell me I ha More

by mehawkins37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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