I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
6 yrs, 8 mos
Industry Experience
32 yrs, 11 mos
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
277 Reviews
Write a Review277 Reviews of Sean Bradford
March 25, 2024
My driver side wiper quit working Friday during a rain storm. Fortunately I wasn’t far from Klaben. I drove the vehicle there and fortunately the service department was still open. I first met with Sean… storm. Fortunately I wasn’t far from Klaben. I drove the vehicle there and fortunately the service department was still open. I first met with Sean… the service manager. He looked at the wiper and apparently the gear was stripped. He tightened it enough for me to drive it. My service contact Kim… quickly got me scheduled to bring the vehicle in first thing Monday morning. The service department replaced the necessary parts and had me back on the road in a couple of hours. Kim and Sean went out of the way to take care of my problem quickly and efficiently. I can’t praise them enough. More
Other Employees Tagged: Kim Wolfram
March 15, 2024
I had some concerns and a little anxiety. Joe and Sean addressed all in a very professional manner and made me feel comfortable about coming back. Joe and Sean addressed all in a very professional manner and made me feel comfortable about coming back. More
Other Employees Tagged: Joe French
March 11, 2024
I am very happy with Sean and Gavin they go out of their way to help me with my issues on my Edge way to help me with my issues on my Edge More
Other Employees Tagged: Gavin Fano
February 24, 2024
I always trust my car to the Klaben team. This last trip in they noticed I had a dangerously damaged ball joint and wasted no time to let me know. Got the part ordered and got me in a car for This last trip in they noticed I had a dangerously damaged ball joint and wasted no time to let me know. Got the part ordered and got me in a car for the day. Had it fixed and had me back on the road. They value my time and safety. More
Other Employees Tagged: Mona Crooks, Joe French, Kim Wolfram, Tom Alcorn, Steve Sigmund, Shelby Wiley
February 23, 2024
I would recommend Klaben Ford/Mona for service, they stand behind their work. If there is any problems or concerns they follow up to make it right. stand behind their work. If there is any problems or concerns they follow up to make it right. More
Other Employees Tagged: Mona Crooks
February 15, 2024
Mr. Bradford was very helpful with explaining a bill that I had. He was very professional and took the time needed and made sure that I was happy with the service provided. Mr. Bradford cares about service I had. He was very professional and took the time needed and made sure that I was happy with the service provided. Mr. Bradford cares about service and making the customer comfortable with the transaction provided. I have also been dealing with Gavin Fano and I have been happy with the service provided and the explanations given when getting my truck serviced. I would rate both employees 5 stars. More
Other Employees Tagged: Gavin Fano
February 15, 2024
Mike Brandvold is wonderful. Mike is very knowledgeable and understanding. He has earned our family's trust with many years of great service. We always see Mike for our service n Mike is very knowledgeable and understanding. He has earned our family's trust with many years of great service. We always see Mike for our service needs. More
Other Employees Tagged: Mike Brandvold, Carl Bujorian
February 14, 2024
The service team did a wonderful job of arranging and completing the service on my vehicle. completing the service on my vehicle. More
Other Employees Tagged: Jessica Meacham, Cole Mathes
February 08, 2024
As always. ..The only dealership I WANT to do business with when getting a car or accessories. Go find Louis P. at Klaben Ford in Kent!!! You will be glad you ..The only dealership I WANT to do business with when getting a car or accessories. Go find Louis P. at Klaben Ford in Kent!!! You will be glad you did! More
Other Employees Tagged: Mike Brandvold, Artie Gissinger, Richard Klaben, Christine Klaben, Louis Polos, Douglas Lewin, Steve Perkins, Wayne Smith , Denise Miller
January 31, 2024
Had my truck in for the Works service. Joe French took great care of me and my truck was well taken care of. Very Happy Joe French took great care of me and my truck was well taken care of. Very Happy More
Other Employees Tagged: Joe French, Anthony Thurman Jr