Klaben Ford Lincoln - Service Center

Solved my issues quickly and very thoughtfully loaned a car I was in for a recall and oil change/tire rotation. After the tire rotation, there was considerable road noise. When I brought the car in they heard I was in for a recall and oil change/tire rotation. After the tire rotation, there was considerable road noise. When I brought the car in they heard the noise and immediately assessed the problem. I really appreciated not being upsold on new tires when I don't need them yet. Had an aleinment which solved the problem for now. Best of all, they loaned me a car to use since I had obligations, plus I live on the other side of town. I sure wish there was a Klaben in the Green area. Service is efficient and fairly priced. More

Easy Service I went in for my scheduled service for the second time on a new car. I'm very confident they take care of my car and the wait is very reasonable. Th I went in for my scheduled service for the second time on a new car. I'm very confident they take care of my car and the wait is very reasonable. Their waiting room is really comfortable. The first time I was able to use a table, connect to wi-fi, and get some of my work done. The second time I just relaxed and read a book. And at the end, the service technician reviewed everything that was done and gave me heads up on the next visit, that there would be additional services required, it would cost more than the typical oil change, and the wait would be longer. They make customer service and comfort a priority. I'm so glad I come here now for my service. More

Service on my Explorer was awesome! Don Xu and Anthony Wilson made my service experience very easy and affordable. Had to have a door panel replaced. They worked with Ford and got me the Don Xu and Anthony Wilson made my service experience very easy and affordable. Had to have a door panel replaced. They worked with Ford and got me the best value, They were ready for me when I arrived, and talked to me throughout the process. I waited in the waiting room and was pleasantly surprised how easy the whole process was. Thanks guys! More

Routine service As usual the automotive team at Klaben Ford did an exceptional job with caring for my Flex. A big shout out to Joe French and Tim Czubaj for their pro As usual the automotive team at Klaben Ford did an exceptional job with caring for my Flex. A big shout out to Joe French and Tim Czubaj for their professionalism More

Quick efficient Very quick and efficient service team. I was able to watch the whole process. After they were finished the manager went over the paperwork and results Very quick and efficient service team. I was able to watch the whole process. After they were finished the manager went over the paperwork and results with me and told me what other service may be needed to my vehicle. I was very pleased with the friendly and caring service. More

Thank You Klaben Ford I want to thank Kim and Brandon for fixing the air conditioning un my recreational vehicle. Kim wrote up the order and kept me informed with every ste I want to thank Kim and Brandon for fixing the air conditioning un my recreational vehicle. Kim wrote up the order and kept me informed with every step. She also had to deal with my extended warranty company. I know they put me on hold a lot, that had to take a good portion of her day, Brandon fixed the a\c and advised me to wait for a Motorcraft compressor to be ordered as opposed to putting on an aftermarket one. I thank them both, More

King Klaben Klaben Ford did it again !!!!! Great service, great people (Thanks Mike & Kyle), fast service. Always a clean, friendly, place to get your car servic Klaben Ford did it again !!!!! Great service, great people (Thanks Mike & Kyle), fast service. Always a clean, friendly, place to get your car serviced by caring people. Thanks for all you do. More

excellent service My pickup truck broke down on the weekend before July 4th holiday. Don Xu was my service adviser he told me it would take a little longer because of My pickup truck broke down on the weekend before July 4th holiday. Don Xu was my service adviser he told me it would take a little longer because of the holiday. My truck was towed in on Saturday July 1, 2017 and he called me with a quote on Monday morning July 3, 2017. I gave approval for the work and my truck was finished that afternoon. I was very happy they were able to fix my truck before the holiday. I would recommend Klaben Ford service department to family and friends. More

Outstanding service! Artie Gassinger was extremely helpful in getting my car in for repair after being rear ended. He gave me advise as to what to have the insurance compa Artie Gassinger was extremely helpful in getting my car in for repair after being rear ended. He gave me advise as to what to have the insurance company do to expedite the repairs. They were kind and courteous. I would definitely refer Klaben Body Shop to friends and family! More