Klaben Ford Lincoln - Service Center

Awesome Joe French has been my service rep for a long time. He is courteous and always able to answer all of my questions. I've always gone to Klaben for all Joe French has been my service rep for a long time. He is courteous and always able to answer all of my questions. I've always gone to Klaben for all of my repairs and maintenance work and feel confident about the services I'm paying for. Don't ever leave Joe! More

Fabulous service! This was my first "repair" service needed on my car. Lincoln Roadside Assistance was prompt and courteous. Klaben's service rep Mike B took care of me This was my first "repair" service needed on my car. Lincoln Roadside Assistance was prompt and courteous. Klaben's service rep Mike B took care of me quickly and got me back on the road in a hurry. The service at Klaben is phenomenal and I highly recommend them. Thanks Mike! More

Knowledgeable and extremely friendly customer service! From phone call to drop off to pick up, the customer service was fast, friendly, and knowledgeable! I was able to get a ride to work and my repairs we From phone call to drop off to pick up, the customer service was fast, friendly, and knowledgeable! I was able to get a ride to work and my repairs were done in no time! Recall work was completed and I even had a complimentary care wash! Thanks! More

Outstanding in every way! My purchase and service experiences at Klaben Ford have been exceptional during my 5 years dealing with them. Salesman Doug Carter, manager Terry Col My purchase and service experiences at Klaben Ford have been exceptional during my 5 years dealing with them. Salesman Doug Carter, manager Terry Colbert and Rich Klaben have all displayed a sincere effort to keep us satisfied. Very happy with our 2012 Escape. Integrity seems to be the attitude at Klaben. A recent service need was completely taken care of - at no cost to me! thanks to the efforts of Doug, Terry and Mr. Klaben. That is exceptionalism! More

Top notch service!! The service team at Klaben is stellar. Even though we live 40 miles away, I will choose their service!! We will continue to recommend them to anyone l The service team at Klaben is stellar. Even though we live 40 miles away, I will choose their service!! We will continue to recommend them to anyone looking for a new car More

Service at Klaben Ford/Lincoln Mike is always knowledgeable at explaining why and what needs to be done. He is always accommodating regarding the time the repairs will take--and Mike is always knowledgeable at explaining why and what needs to be done. He is always accommodating regarding the time the repairs will take--and is always right on schedule. He's a pleasure to work with. More

First six month service. My car was checked in promptly and I was escorted to the customer waiting lounge. I reported a loud thumping sound coming from the back of the trun My car was checked in promptly and I was escorted to the customer waiting lounge. I reported a loud thumping sound coming from the back of the trunk area and right away Don knew what it was (speaker) and explained it would be also fixed. More

Great Service Nick was extremely helpful in taking care of our rust problem on our Ford Escape. Klaben was very generous on the pricing of our repair. It's this t Nick was extremely helpful in taking care of our rust problem on our Ford Escape. Klaben was very generous on the pricing of our repair. It's this type of service that will ensure us purchasing future cars from Klaben and using them for our service. Thank you very much. More

Excellent Service Thanks very much Great Service experience even washed my Car. Very Happy with the way I was treated and Quick Turnaround time. Thank you again, Thanks very much Great Service experience even washed my Car. Very Happy with the way I was treated and Quick Turnaround time. Thank you again, very much appreciated More

Friendly, Professional Service Mike in the service department did a great job scheduling our Escape for a factory recall repair. In addition, he updated the computer at no charge. Mike in the service department did a great job scheduling our Escape for a factory recall repair. In addition, he updated the computer at no charge. He was friendly and professional throughout, even offering to stay after hours so we could pick the car up the same day when the repairs took longer than anticipated. More