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5,335 Reviews of Klaben Ford Lincoln - Service Center
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May 10, 2017
Service center was very impressive. We enjoyed the professionalism of the service representatives. this was our first experience with Klaben's service department, but we felt as though We enjoyed the professionalism of the service representatives. this was our first experience with Klaben's service department, but we felt as though we had been long time customers. The waiting area was clean and comfortable and also had refresnments. More
by Sandy
Verified Customer
May 10, 2017
Worked me in and completed service in timely manner. I was have some misfire issues that involved more that changing the plugs on my 2011 F150. I needed my truck serviced right away to travel for work. I was have some misfire issues that involved more that changing the plugs on my 2011 F150. I needed my truck serviced right away to travel for work. Klabens service schedule was full, but worked me and had it done within 24 hours. Truck is back to running right and not only did the handle it fast, the price seemed to be very fair. Thank you - More
by ramodderman
Employees Worked With
May 09, 2017
Klaben quality service I purchased my truck from Klaben from a referral from my neighbor. The salesman was on point, knowledgeable and very easy going. I return to Klaben's I purchased my truck from Klaben from a referral from my neighbor. The salesman was on point, knowledgeable and very easy going. I return to Klaben's service department because the level of service I receive. They take your vehicle and preform the task required with a reasonable time. Very satisfied More
by smokindiesel98
May 09, 2017
escape needed 20,000 mile checkup My escape needed its 20,000 mile oil change and check up. There was also the necessity to have all four door locks changed due to the recall of this My escape needed its 20,000 mile oil change and check up. There was also the necessity to have all four door locks changed due to the recall of this car. Because of the time involved to change the locks I took advantage of the loaner car offered and went home to await the call that the service had been completed. The call came later in the afternoon, and I picked up the car the following morning. More
by EKOZLOWSKI1941
Employees Worked With
Don Batten, Anthony Wilson
May 08, 2017
Service The service center is very clean and the service writers are very professional... Also the service writer was very helpful with answering any questi The service center is very clean and the service writers are very professional... Also the service writer was very helpful with answering any questions that I asked of him.... More
by Art N8RKA
Employees Worked With
May 08, 2017
Repair/replace trunk module You had me fixed & on my way within 24 hrs. Kyle did a good job. The loaner car that was given to me was very nice. You had me fixed & on my way within 24 hrs. Kyle did a good job. The loaner car that was given to me was very nice. More
by JIM.TUTTLE
Employees Worked With
Kyle Sott
May 08, 2017
Nail in my tire I highly recommend this service center, great customer service and quick repairs. Kyle was very helpful when I came in, he diagnosed my car within min I highly recommend this service center, great customer service and quick repairs. Kyle was very helpful when I came in, he diagnosed my car within minutes and the technicians were able to plug the hole in my tire in just a couple hours. More
by morettir2012
Employees Worked With
Kyle Sott
May 08, 2017
Maintenance and Bluetooth phonebook issue In for the 7500 mile service. Done in a timely manner. Mike Brandvold also tried to assist with an issue with my phone which wouldn't download the t In for the 7500 mile service. Done in a timely manner. Mike Brandvold also tried to assist with an issue with my phone which wouldn't download the total phonebook from my phone to the Sync system. After trying a few things we both agreed it was a phone issue vs a Sync issue. I appreciated the attempt to resolve even tough it turned out not to be a car problem. More
by tiger1467
Employees Worked With
May 07, 2017
Fair/average service and experience I scheduled my appointment on line and dropped my keys and car the night before my 8:00 am service appointment. I did not know or meet the technician I scheduled my appointment on line and dropped my keys and car the night before my 8:00 am service appointment. I did not know or meet the technician assigned to my car. When I went to pick up my car later in the afternoon everyone was busy and no one greeted me. I wandered around trying to get someone to acknowledge me. A man walked in and asked if I'd been helped. I explained no and that I was picking up my car. He pointed to two techs on the right and said one of them would help me when they got off the phone. They didn't. Two employees walked into the garage and stood and talked to each other ignoring me. Meanwhile, the original person that spoke to me disappeared. There was no one at the cashier's desk but there was a lady at the rental desk and apparently could not help me. Just then, a young couple with kids walked into the garage and were immediately greeted by the two men talking. This upset me. The guy that originally talked to us reemerged from the back. I said "hey, can someone help me? I just want my car!" He said "hold on" and went into the back again and then returned and told me the lady at the rental desk would help me... She seemed put off and reluctantly helped me. She took my credit card and gave me the receipt and never reviewed with me. I was not pleased with your service or my experience and giving you 3 stars is probably too kind. More
by jhudson819
Employees Worked With
No one introduced themselves to me.
May 07, 2017
Perfect Always treated respectfully and like my time is valuable. Fast,dependable service.I've been coming here for several years now and will continue to. Always treated respectfully and like my time is valuable. Fast,dependable service.I've been coming here for several years now and will continue to. More
by katorebecca
Employees Worked With
Patrick Sandy
