5,337 Reviews of Klaben Ford Lincoln - Service Center
Great Service Center and Personel I have taken my vehicles into this service center for work since they were purchased from the dealership. We have always been treated great and keep I have taken my vehicles into this service center for work since they were purchased from the dealership. We have always been treated great and keep informed of all aspects of the work being done. Their waiting room is the nicest one I've been in. It doesn't matter which service adviser you work with they are all accommodating. I know that all the service technicians are capable but I really trust Tim Czbaj to give me sound advise on what I my need. More
Poor customer service I have been taking my car there for the last 2 years for service at the Quick Lane. I stopped in today to get an oil change but the service advisor wa I have been taking my car there for the last 2 years for service at the Quick Lane. I stopped in today to get an oil change but the service advisor was very rude and acted like he did not want my business. I said that to him and he gave no apology or did not care. I will not go back there for service again. More
Excellent... Couldn't Be Better! The staff at your facility is the best I've seen in a car dealership. The waiting area is comfortable, well supplied with beverages snacks and enterta The staff at your facility is the best I've seen in a car dealership. The waiting area is comfortable, well supplied with beverages snacks and entertainment. I've been to a number of different dealerships and haven't received the kindness, professional and caring attitude that is present at Klaben Ford. Thank you. My most sincere appreciation for everything. More
Always excellent service at Klaben! We purchase and service all of our vehicles at Klaben Ford, and have done so for 20 years. The service writers (Joe and Mona) are the best, and our v We purchase and service all of our vehicles at Klaben Ford, and have done so for 20 years. The service writers (Joe and Mona) are the best, and our vehicle is serviced in an excellent and timely fashion. Wouldn't go anywhere else! More
friendly fast service Mona is very friendly, efficient and polite . Keeps me informed of what is going on with my car. woun't go any place else . Buddy who sold me my car Mona is very friendly, efficient and polite . Keeps me informed of what is going on with my car. woun't go any place else . Buddy who sold me my car is great as well More
Very good experience from the time I arrived till I left. All service was done & completed on a timely basis, & Floyd was very courteous & knowledgeable in informing on i from the time I arrived till I left. All service was done & completed on a timely basis, & Floyd was very courteous & knowledgeable in informing on issues concerning my auto. More
Water pump Thanks to the staff at the quick Lane service department, I had a leaking water pump and needed my vehicle back asap, your service department took me Thanks to the staff at the quick Lane service department, I had a leaking water pump and needed my vehicle back asap, your service department took me in without an appointment and repaired my vehicle quickly and for a very fair cost. Would recommend this facility to all my family and friends. More
Everything went well . I was in and out in a short period of time. They went over what service's I scheduled and then made a few suggestions on items that I was about do f . I was in and out in a short period of time. They went over what service's I scheduled and then made a few suggestions on items that I was about do for. More
Service Advisor When I called to have a blower motor resistor replaced, Mike explained that it could be more causing the failure. He was correct and said I was cove When I called to have a blower motor resistor replaced, Mike explained that it could be more causing the failure. He was correct and said I was covered by the Ford Supreme Service Contract that my Wife has paid for. Very friendly, honest Service Advisor/Shop Foreman. More
Great service department A big thanks to Mona at Klaben service department, I was treated great and was in and out in great time. Thanks again Mona and all the folks at Klaben A big thanks to Mona at Klaben service department, I was treated great and was in and out in great time. Thanks again Mona and all the folks at Klaben. More