Back

Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,377 Reviews

5,377 Reviews of Klaben Ford Lincoln - Service Center

Sort by
January 13, 2017

Top Notch - very convenient I bought a used Lincoln with the CPO warranty and get all my work done here. The Black Tie service and the service bay's check in/out is oriented tow More

by RoundRider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Xu
January 12, 2017

Mona really makes you feel well taken care of Mona knows her stuff and recommends just what I need. No pressure just a wonderful smile and a confident demeanor that instills confidence in the cus More

by rwe07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2017

Escape check engine light The light is gone and I'm happy. Nice job Klaben! I'm looking forward to being able to use the remote start again. Bye More

by BENNYJPACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2017

Excellent Customer Service I took my car here for an oil change and in the process of the oil change they discovered my car had a massive transmission leak among other problems, More

by Colleen O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Xu
January 09, 2017

Klaben Ford Lincoln Excellent service as always. Serviceman provided a thorough analysis of the problem and provided a cost affordable solution for preventative maintenan More

by lepps109
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
January 05, 2017

Service is why I buy from Klaben Ford .Always Courteous and efficient. My needs are always addressed and service is well done. Kim Wolfram is the best!!! More

by pointer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2017

Excellent qualilty work on repair of Escape accident damage. Klaben Ford has been my dealership for more than 25 years, from initial lease of 2 vehicles every couple of years, service of these vehicles and accid More

by MCYork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
January 05, 2017

Grateful Always pleased with overall service. Service people have always been helpful. Only issue I have is that they are so very busy it is hard to get resp More

by ccarncross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2017

Amazing experience! Thank you Anthony for going above and beyond to find us new rims for my sons car. Anthony did some research to find us affordable rims for my sons MK More

by SBR310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wilson
January 03, 2017

Great Service Always! Great Dealership! In 4 years We have never been disappointed. I would recommend this dealership to everyone. Everyone works together to make every vis More

by TERRILB7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
...
479
...