5,376 Reviews of Klaben Ford Lincoln - Service Center
Happy customer Ford Klaben did a great job on my car. I did not anticipate needing more repairs therefore, when I found out my car needed additional repair I was qu Ford Klaben did a great job on my car. I did not anticipate needing more repairs therefore, when I found out my car needed additional repair I was quite distraught. Anthony did a great job of answering all my questions and helping ease my anxiety. Its was really nice and appreciative. In addition, they fix my car in 1 day instead of 2. I was extremely happy! More
Oil change Service person was very curtiuos and friendly. Car was finished sooner than I expected. Joe was very helpful. Car was washed at no extra charge. Service person was very curtiuos and friendly. Car was finished sooner than I expected. Joe was very helpful. Car was washed at no extra charge. More
Good experience/ poor experience The individual who helped me was very polite and respectful. However, when I asked for him to make sure that my Ford F-150's tires were filled up- the The individual who helped me was very polite and respectful. However, when I asked for him to make sure that my Ford F-150's tires were filled up- they did not do that. My tires were super low! It was almost as if they removed air from the tires? I had to go to the gas station and fill them up myself- it was super time consuming and frustrating. More
Finally, a Service Department that does what it says it will I want to give a big Thank You to the Service Department for their professionalism, curtesy, and excellent service they provided to me. I have had my I want to give a big Thank You to the Service Department for their professionalism, curtesy, and excellent service they provided to me. I have had my car to 5 different Ford Service Departments and this is the only one who delivered what they said they were going to do. I am impressed and will recommend them to my friends. More
sirvice motor light on Eric got me in, in a timely fashion, found the problem, fixed the problem and sent me on my way all in the same day. Eric got me in, in a timely fashion, found the problem, fixed the problem and sent me on my way all in the same day. More
Focus Issues Took my car in to be repaired for transmission issues again. Part is on backorder. Mona always does everything to make sure my vehicle is taken care o Took my car in to be repaired for transmission issues again. Part is on backorder. Mona always does everything to make sure my vehicle is taken care of. More
In and out service I recently bought a used car off Roscoe Woodberry and I needed to get the oil changed and tires rotated. I was in the area and called Mr. Woodberry an I recently bought a used car off Roscoe Woodberry and I needed to get the oil changed and tires rotated. I was in the area and called Mr. Woodberry and told him I had a car question for him, he answered my question (I actually already knew the answer) but he entertained me and was able to get my car in for service that same day to save me time and another trip to Kent. Everything about this dealership and employees is top notch. I recommend all my friends to check Klaben out. More
Good Service Center I have always been given great service at Klaben and everyone is very friendly and nice they are always on time or there for you if you are early I have always been given great service at Klaben and everyone is very friendly and nice they are always on time or there for you if you are early More
Went for your $29.95 winterization package All went well, I paid them, and left. We did discuss that my check engine light was on and I explained that my son had checked the codes and advised All went well, I paid them, and left. We did discuss that my check engine light was on and I explained that my son had checked the codes and advised me to get a new gas cap. All was well until I got gas again, and my check engine light came on again. They gave me a price for diagnostics and I said I would let them know. More
Deer Season I had a rough morning a couple weeks back, I had a collision with a deer on my way to work. In shock I really had no clue what to do. I contacted my c I had a rough morning a couple weeks back, I had a collision with a deer on my way to work. In shock I really had no clue what to do. I contacted my car guy Brandon and he took over from there. He worked with Steve Workman and Nationwide to get my car restored back to new. The process was painless and the quality of work was out of this world! I can't say enough good things about everything they've done for me. Glad to have someone have my best interest when getting my car repaired. Thank you guys! More