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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,496 Reviews

5,496 Reviews of Klaben Ford Lincoln - Service Center

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August 10, 2016

Friendly and straight forward I'm always satisfied with Klaben's customer service. I've never had a bad experience with them. Both their service and sales teams are professional an More

by TRAPPERLAKE2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2016

Air suspension was out. Our air suspension went out 2 days before leaving for vacation. Got us in that day and had fixed the following day. Thank you so much! More

by TONYSEDMAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2016

Fast and easy Love this dealership. The Klabens are great as are Terry Colbert, Mike Cooney and Doug Carter. They always are so helpful and make your experience so More

by KCOLBERT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Colbert
August 09, 2016

Great and fast service department As soon as I pulled in the service bay my service adviser Mona was there with my paper work already to sign. with in minutes I was sitting in the clea More

by wasp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Paytas
August 09, 2016

Great customer service I would like to give a shout out to Joe French for the awesome customer service he provided. He kept me updated on the progress with my car. He, als More

by ANDREAMBIGGER6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2016

Great service all around This dealership and service center is top notch. My service advisor has always treated me wonderfully, from everything my car needs to securing me a More

by strong_one1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2016

Incredible Service Department I received the best service from this shop! Honestly, I will never go anywhere else to have my car serviced. After dealing with another Ford dealershi More

by JulieMartinelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt King, Anthony Wilson
August 09, 2016

Repair of car involved in an accident. Professional and thorough service was provided following a recent car accident. The car looks great and runs like a charm. Would definitely recommend More

by Kenny123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Workman
August 08, 2016

Pros at Klaben Klaben team rocked. Total trust. Were not intrusive, kept us up to date during the repair process, explained options clearly. Would recommend Klaben More

by iheartgallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Entire group was fantastic.
August 06, 2016

Klaben Ford Just brought second cars from Klaben and I am so happy about my Purchased Ty Davis my salesman is great and the staff is friendly ...The service depar More

by gwebb12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Davis, Jason DeMarco
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