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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,334 Reviews

5,334 Reviews of Klaben Ford Lincoln - Service Center

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October 30, 2023

Everyone was very nice. We got our car back in a timely manner and kept us updated on what was going on. More

by sgardner810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

Very helpful and efficient. I am always happy with my service and continue to return. More

by IMSANDYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

He was very helpful, patient, and a comedian. He derserves a promotion if i’m being honest. More

by transom3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bart
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2023

The mobile unit was great. I appreciated them coming to my home. Great job Mike & Seth. More

by ROSANAD3
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Fairchild
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Meacham, Michael Albritton
October 27, 2023

I had my first at home oil change and it went well. Dave at the dealership, set it all up and was very organized. Cole Mathes came to the house to service the truck and he was very good and very fast. More

by BENNYJPACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave did the mobile scheduling. , Jessica Meacham, Cole Mathes
October 26, 2023

Ali is always right on top of everything. Fast efficient and always very friendly. Great place . More

by Sassygirl0512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisea Kight
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2023

Justin was so friendly and the service was great! Repaired our tire and an oil change in less than an hour and half! More

by kim031971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Russell
October 26, 2023

They were very polite and did what they said they were going to do showed up on time. Took care of the issue and was done is great to know that there’s still great customer service out there More

by S.STURM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Becker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Wolf
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Meacham
October 25, 2023

My scheduling appointment was in a reasonable time out. She was very professional and knowledgeable about the septic. More

by Oden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Meacham, Michael Albritton
Oct 25, 2023 -

Oden responded

I really appreciate the professionalism being on time knowledgeable with this Lincoln dealership and it’s personnel

October 23, 2023

I had another great experience working with the people from Klaben. My third vehicle from them. More

by brapp0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan D'Achille
5.0
This rating includes all reviews, with more weight given to recent reviews.
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