Klamath Falls Toyota

Corbin is the absolute most excellent bestest sales consultant ever, and i couldn’t even begin to imagine someone better. consultant ever, and i couldn’t even begin to imagine someone better. More

I was told my service would be 3-4 hrs, it was 7 hrs that I waited in their lobby, as I am from out of town, but purchased my car there. They did not offer a shuttle to go somewhere, to make the time go by e I waited in their lobby, as I am from out of town, but purchased my car there. They did not offer a shuttle to go somewhere, to make the time go by easier. No one came out to tell me my car was done, nor called me on my cell number that I provided to them. They did however come out to tell me I had rodents that occupied my cabin filter, said it would need to be replaced and asked if I wanted to purchase a $150 treatment for rodents that would be sprayed inside my engine compartment. I found that quite embarrassing, as everyone in the lobby could hear our conversation about mice and rats. I felt like I was being put on the spot about it. So, as I sat there for those 7 hours, I witnessed others embarrassment of their rodent issues as well. I could tell thst they were about as uncomfortable speaking about it, as I was. Suggestion: If you need to talk to someone about rodents, or additional repairs that were found... turn that kid game room into a customer/tech room for conversation in private. Also, if you know someone is from out of town offer them a shuttle to somewhere and give them a card with a phone number to call the shuttle for a ride back to the dealership's service center. My Honda Dealership in Reno does this, and I paid half the cost of the car in bought from Lithia Toyota in Klamath... and I paid cash for both and bought the extended warranties as well. So my review is... they need to work on their customer service, after the sale... because it doesn't even meet what other dealerships are doing for their customers. I was even given the wrong car key after I paid my bill. Sorry, but I need to be honest. More

Went in to get my oil changed, iIT was changed in about 30 to 40 minutes. And I was out 30 to 40 minutes. And I was out More

Went in for oil change and was helped in a timely manner and job done quick for how busy they were and job done quick for how busy they were More

They are always courteous, the service department always does good work on my vehicles. Thank you Matt and all there does good work on my vehicles. Thank you Matt and all there More

Good Service but they’ll charge an Arm and a Leg for it. Their Prices have increased immensely in just the last year so start learning how to do your own Maintenance Repairs through YouTube University if yo Their Prices have increased immensely in just the last year so start learning how to do your own Maintenance Repairs through YouTube University if you want to save Money or give all your earnings to the Dealership if you want More

Francisco is wonderful to talk with and make sure anything that is needed is done in a timely manner. He makes it my favorite dealership. anything that is needed is done in a timely manner. He makes it my favorite dealership. More

I felt very well taken care of and my issue with my vehicle is being repaired vehicle is being repaired More

Second time I've used Toyota to repair my Tundra and Honda both times the work was done well. Francisco did a good job getting my appointment etc. Honda both times the work was done well. Francisco did a good job getting my appointment etc. More

Easy to deal with and good prices. They worked hard to give me a great deal They worked hard to give me a great deal More