Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Klamath Falls Toyota

Klamath Falls, OR

Overview
Employees
Reviews
Vehicles
4.6
693 Reviews
Why Do So Many Toyota Drivers from Klamath Falls, Altamont, Medford and Grants Pass Trust Lithia Toyota of Klamath Falls? While we could try to think of an all-encompassing response, we prefer to break it all down for you, step by step. That way, all of the bases are covered, and you can feel at home from the moment you walk through the Lithia Toyota of Klamath Falls showroom doors. Aside from offering a great selection of critically acclaimed new Toyota models, we also keep an extensive catalogue of used cars on hand. What's more, our auto financing gurus are ready to turn you from a shopper to owner, on your terms. That means finding a car loan and Toyota lease that you're comfortable with. Lithia Toyota of Klamath Falls isn't, however, just a great resource for shoppers. Owners love our onsite car service and maintenance department. Staffed with highly trained technicians using only the finest Toyota parts, it subtracts the headache from the car-care equation. From beginning to end, Lithia Toyota of Klamath Falls is by your side. If you're interested in any one of the number of products or services we have to offer, simply stop by and see us today. Located at 2675 Washburn Way Klamath Falls, Oregon, we're a short drive away from Altamont, Medford and Grants Pass. Lithia Toyota of Klamath Falls located in Oregon's Klamath Basin, joined the Lithia Motors family of dealerships in May 1999 after being acquired from MDM Investment, Inc.; G.B. Investment Co. The dealership moved from downtown to their current location in 2001.
Contact Dealership

2121 Washburn Way

Klamath Falls, OR

97603

Directions

Filter Reviews by Keyword

email Schwa Les damage unprofessional rude Juan Maldonado

By Type

Showing 693 reviews

November 28, 2023

Honest good communication and prompt service on Toyota rav 4. Good selection on new cars and made me feel welcome. More

by randy.nyquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lana Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Klamath Falls Toyota responded

Randy, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 26, 2023

Distractions and her 2 personal calls and 1 personal visit while we were trying to conduct a transaction. They were distracting, unprofessional and confusing. Interrupted my train of thought. More

by jjmorgan55
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Lana
Report | Print
Nov 27, 2023 -

Klamath Falls Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

November 26, 2023

Everything always takes a really long time. I wish they made more appointments and stuck to the appointment time frames. More

by shannonclevenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk the employees names
Report | Print
Nov 27, 2023 -

Klamath Falls Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Shannon, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 26, 2023

Greeted quickly. I explained what service I needed and they got it done. I really like the coffee machine and fruit in the waiting area. More

by BWESTPHD
Recommend Dealer
Yes
Employees Worked With
service
Report | Print
Nov 27, 2023 -

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 25, 2023

Very professional Wait wasn't to bad I will continue to bring both my Toyota Tacoma in for service More

by Corserdonna0
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Nov 27, 2023 -

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business, Donna, and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 23, 2023

Love this group always friendly and are very knowledgable. Always treat me like I’m family. Will never buy another car from another group! More

by liza.safford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel and Joe
Report | Print
Nov 24, 2023 -

Klamath Falls Toyota responded

Thanks, Liza, for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 23, 2023

I have only used it once but everything went quick and smooth. They got me in and out with no charge for first service. More

by Paul Reit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2023 -

Klamath Falls Toyota responded

Thank you so much for your excellent review, Paul! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 22, 2023

Always a great experience with lithia. Staff is always friendly. Won’t go anywhere else for service More

by salazar.christina69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel bridges
Report | Print
Nov 24, 2023 -

Klamath Falls Toyota responded

Thank you so much for your kind words, Christina, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 22, 2023

very nice people, great team, a lot of help, i very much enjoyed my experience here More

by kieryasm384
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2023 -

Klamath Falls Toyota responded

Thank you! Juan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

November 22, 2023

People were friendly and quick. Second time that my skid plate was not fully fastened back to the vehicle More

by Spencer196
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Nov 26, 2023 -

Klamath Falls Toyota responded

Spencer, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

1
...
40
41
42
...
70