Klamath Falls Toyota

They made our transaction smooth and convenient. The delivery driver was fantastic. Thank you again. The delivery driver was fantastic. Thank you again. More

They are always kind and dependable. They do great work and provide all the services I need. They do great work and provide all the services I need. More

This is BY FAR the BEST dealership in southern Oregon. They are so easy to work with and really try and help. This is the 3rd vehicle we have purchased and anytime we come in, even for service we feel l They are so easy to work with and really try and help. This is the 3rd vehicle we have purchased and anytime we come in, even for service we feel like we are part of their family. Would HIGHLY recommend them to anyone looking for a dealership that truly cares. -Happy Customer More

I bought a Tacoma truck. I paid for a 3 inch lift. It took them over a month to get the truck to me. 3 times they had to redo it. Finally I took it to Les Schwab and they mad I paid for a 3 inch lift. It took them over a month to get the truck to me. 3 times they had to redo it. Finally I took it to Les Schwab and they made it drivable but it still rubs when going through shallow dips in the highway. BUYER BEWARE THESE PEOPLE DONT KNOW WHAT THEY ARE DOING. They also owe me money on a bumper they never installed and I’ve been waiting for a credit for over a month. They did say they were sorry multiple times. I agreed. Truly they are sorry! They gave me a key chain for my trouble. Parts department, and sales would just deflect and tell me to talk to a manager. Only to find managers were always in a meeting. First Toyota truck I have ever bought. More

First I had to talk to three different people to get assistance. I'm doing everything online and I explained the situation they then did not respond for a day and when they did it was answer these quest assistance. I'm doing everything online and I explained the situation they then did not respond for a day and when they did it was answer these questions you've already answered in yes or no form. I was trading in a stock brand new vehicle and they couldn't go on a website and answer their own questions they forced me to do a yes or no for 30 questions. Not really a big thing but kind of annoying when I said repeatedly it's a stock vehicle 2 months old. Then they offered me 30% depreciation on a 2-month-old vehicle saying they talked to another dealership and listen to their advice. 30% depreciation in 2 months. Extreme low ball offer and they defended it like it was a good idea. It's insulting More

I was building a Toyota 4Runner on Toyota's website to determine what features I wanted. Afterward, there was a link that I used to view local inventory. I came across what I wanted from Klamath Falls Toy determine what features I wanted. Afterward, there was a link that I used to view local inventory. I came across what I wanted from Klamath Falls Toyota and called them. I spoke with David Delaney and determined that the vehicle was still available. Because it was near the dealer's closing time, I offered to call back in the morning but Mr. Delaney pressed me to commit on the vehicle. I texted him images of both my and my wife's driver's licenses and insurance information, as requested. In the morning, Mr. Delaney followed up with me regarding the purchase to clarify how much money down I would pay as well as financing needs. It was only after this that he said that the dealer made a "mistake" on the vehicle's advertised price and said that it would increase by about $1,500. When I expressed that I was disappointed, Mr. Delaney said that he would speak with his manager. Five hours later, he said that he was "sorry" that he got distracted and that he would get an answer regarding the vehicle price. That was the last time that I heard from him. And he stopped answering his phone. This dealership apparently uses BAIT AND SWITCH tactics and, when you question it, they stop dealing with you. I am extremely uncomfortable that they have my personal information and angry with the way that I was treated. DO NOT DO BUSINESS WITH THIS DEALERSHIP. More

I recently dealt with the used car dept. at Lithia Toyota in Klamath Falls. I was calling from a distance of over 300 miles away. Sales person called my cell phone (4) times in less than t at Lithia Toyota in Klamath Falls. I was calling from a distance of over 300 miles away. Sales person called my cell phone (4) times in less than two minutes when I didn't pick up on the initial call. That set the mood for the entire experience. He was slow and avoided answering my questions....repeatedly. I really think he did not want me to purchase the truck I was looking at for my son when I didn't fall at his feet and take his first counter offer. This sure isn't the way of things when buying a new Toyota. I've purchased 4 Toyota's in the last 20 years...for ourselves and our kids. So sorry Toyota!!!...Don't go here if you want answers to your questions or want to make a cash purchasel!!! More

In searching for a new 4Runner, I found Lithia Toyota of Klamath Falls far superior in customer service. Levi, Travis and KC were all very helpful. I traveled a fair distance to purchase there because of th Klamath Falls far superior in customer service. Levi, Travis and KC were all very helpful. I traveled a fair distance to purchase there because of their knowledge and friendly help. They answered my questions and called back when they said they would. Since purchasing, they have checked in to make sure I'm happy with my 4Runner and have helped with anything I have needed quickly. My experience with them was very professional and pleasant. And, I'm having fun driving my new 4Runner! More

The staff was all very friendly. I knew what I came for and Levi made it easy to finalize everything. It was a good experience over all. I knew what I came for and Levi made it easy to finalize everything. It was a good experience over all. More