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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
242 Reviews
Call Service Center (541) 205-4504

242 Reviews of Klamath Falls Toyota - Service Center

Sort by
March 05, 2024

They were very accommodating and were able to take my car right away. Good experience More

by JNORTH8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe
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Mar 05, 2024 -

Klamath Falls Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Klamath Falls Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Helpful
March 04, 2024

Good friendly folks Not much pressure Probably paid to much Knowledgeable about the vehicle and more More

by JIMSTOUT0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Rodriquez
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Mar 05, 2024 -

Klamath Falls Toyota responded

Thank you, Jim, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Helpful
March 04, 2024

Long no return calls I had to go down to the dealership to get a response! Was told if I left my vehicle I would be priority and didn't receive that !!! More

by melvingilmore71
Purchase Time
Recommend Dealer
No
Employees Worked With
Dan
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Mar 07, 2024 -

Klamath Falls Toyota responded

Melvin, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Helpful 1
March 04, 2024

Staff is always friendly. Upfront about what needs to be done and what the cost will be. More

by MYGUYSMIM
Recommend Dealer
Yes
Employees Worked With
Daniel?
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Mar 04, 2024 -

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Helpful
March 04, 2024

I went in to talk with service desk about a parts order from late December. Daniel not only located the parts, he also got me right in and serviced my car quite rapidly. More

by SHELUVS2ROW
Recommend Dealer
Yes
Employees Worked With
Daniel
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Mar 04, 2024 -

Klamath Falls Toyota responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with David here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Helpful
March 04, 2024

Very friendly and nice Helpful They were attentive, helpful and made my time there fast. They came to talk to me about a new air filter and how I needed to change it out. And I did! That made such a di More

by KANDRADE106
Recommend Dealer
Yes
Employees Worked With
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear Kevin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Helpful
March 03, 2024

Very friendly. Helpful and kept us informed on the process of buying the vehicle Amazong experience More

by micka.homeschool
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Delaney
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Mar 03, 2024 -

Klamath Falls Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Klamath Falls Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Helpful
March 03, 2024

I got in quickly. And enjoyed the coffee and the lounge area and got out of there as fast as they can get me out. It was a good experience More

by andersonbetty22
Recommend Dealer
Yes
Employees Worked With
His first name was Joe!
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Mar 03, 2024 -

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Betty, for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Helpful
March 02, 2024

Great Perfect experience The experience was great the staff was great the service was great More

by DANIEL1BRIDGEMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Mar 03, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Helpful
March 02, 2024

The service was fast and efficient, daniel Bridgema was knowlegable and very polite. He told me all the things i wanted to know. More

by Mrhode2
Recommend Dealer
Yes
Employees Worked With
Daniel Bridgema
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Mar 03, 2024 -

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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