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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
536 Reviews
Call Service Center (541) 205-4504

536 Reviews of Klamath Falls Toyota - Service Center

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February 27, 2024

Quick and great communication They took care of my car. Kept me informed and had me on the road very quickly. More

by tmbaker82
Recommend Dealer
Yes
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Feb 27, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 26, 2024

It was quick, just as we were told it would be. The service was completed in less time than they estimated. More

by narramoresherry4
Recommend Dealer
Yes
Employees Worked With
Joe
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Feb 26, 2024 -

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, Sherry, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 24, 2024

I was greeted at my car with a polite and attentive attendant. The person that provided my appointment was knowledgeable offered great advice and was considerate of my concerns. More

by CraigBIENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bridgeman
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Feb 25, 2024 -

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Craig, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 23, 2024

Super accommodating and willing to drop everything to help me out with my time sensitive repair. Great customer service and communication! More

by APLASCENCIA54
Recommend Dealer
Yes
Employees Worked With
Francisco
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Feb 23, 2024 -

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 22, 2024

Very nice and was able to help me with everything I needed. He also was able to let me know when I would be able to get some more parts for my car. More

by maddieuzumaki13
Recommend Dealer
Yes
Employees Worked With
Joe
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Feb 22, 2024 -

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Maddie, for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 20, 2024

Easy to pull right in and get my oil changed Quick and easy Friendly stafg More

by avericallahan
Recommend Dealer
Yes
Employees Worked With
Francisco
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Feb 21, 2024 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 12, 2024

Daniel kept me on track to make my appt to receive my 2nd key fob for the car I purchased a year ago. He kept me informed when my key fob was ready. More

by Sheluvsmusic
Recommend Dealer
Yes
Employees Worked With
Daniel
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Feb 13, 2024 -

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that Daniel had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 12, 2024

Multi point inspection was not itemized . . assuming all was okay ?? No indication of condition of items over the 30,000 mile limit More

by ricer222
Recommend Dealer
Yes
Employees Worked With
Daniel
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Feb 13, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with Daniel and our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 12, 2024

They have always exceeded my expectations and I would highly recommend them for all services. More

by Richarderico
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Klamath Falls Toyota responded

Thank you so much for your kind words for our team, and for taking the time to leave us this wonderful service feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 11, 2024

All in all it was good. I would have appreciated clearer communication though. In stead of me having to come in for updates, that I would have received call or text updates More

by ROB@MYBASIN
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Feb 12, 2024 -

Klamath Falls Toyota responded

Rob, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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