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Koeppel Nissan
Jackson Heights, NY
755 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 755 reviews
November 21, 2022
From start to finish the process was seamless, I didn’t feel pressured into getting in a deal I wasn’t happy with. There was no sense of pressure and Danny and Alex felt like old time friends. I really enj feel pressured into getting in a deal I wasn’t happy with. There was no sense of pressure and Danny and Alex felt like old time friends. I really enjoyed my experience and I would highly recommend them to anyone. Thank you for all your help! More
by Michelle.ochoa9811
Helpful November 13, 2022
I’ve been working with this dealership for many years now from service to purchases. I’ve worked with Kelly, Luis (the expert) and now Danny. The experience has always been top tier. They’re all very profess from service to purchases. I’ve worked with Kelly, Luis (the expert) and now Danny. The experience has always been top tier. They’re all very professional, courteous, knowledgeable and great at what they do. They go and above and beyond. Thanks everyone! More
by Sabina.richards
November 12, 2022
Exceptional customer service. Went above and beyond to help me with my purchase. Thank you. Went above and beyond to help me with my purchase. Thank you. More
by Caritalinda67
November 11, 2022
I want to thank Danny Colon and the Nissan team for treating me like one of their own. Thank you for a great experience. treating me like one of their own. Thank you for a great experience. More
by Ceasarnikkoruiz
November 09, 2022
Bryan Cardona went above and beyond to make us happy customers. He even came in on his day off, to accommodate delivery. customers. He even came in on his day off, to accommodate delivery. More
by Susankc15
Employees Worked With
November 08, 2022
Danny Colon is a great people's person, he gave me his full attention and hospitality in our search to find the best car at a very reasonable price. I recommend everyone visit this dealership, Danny gives full attention and hospitality in our search to find the best car at a very reasonable price. I recommend everyone visit this dealership, Danny gives great deals! More
by John R. Diaz
Employees Worked With
November 04, 2022
Consistant ,friendly, willing to meet the needs of my growing family.hence the bigger pathfinder! growing family.hence the bigger pathfinder! More
by Rubenfeliciano125
November 04, 2022
The General Manager Joe Clem and the Finance Manager Mr. Rodriquez were both outstanding and such a pleasure to work with in securing a leased car purchase. They were both professional, friendly, and worked Rodriquez were both outstanding and such a pleasure to work with in securing a leased car purchase. They were both professional, friendly, and worked hard at securing a finance package that I could manage. I am so grateful for their understanding of my financial concerns and their ability to provide this for me. More
by Ellengrel
November 02, 2022
GOOD LOOKS TO MY BOY DANNY AND LUIS DEFINITELY COMING BACK HERE FOR MY NEXT CAR 👌...WHOEVER NEEDS A CAR THIS IS WHERE TO GO EVEN GET GOOD INSURANCE QUOTES 👍 BACK HERE FOR MY NEXT CAR 👌...WHOEVER NEEDS A CAR THIS IS WHERE TO GO EVEN GET GOOD INSURANCE QUOTES 👍 More
by Lopez.edwin18
November 02, 2022
Danny very helpful and straightforward. Five stars, will come back for my next purchase. Thank you. Five stars, will come back for my next purchase. Thank you. More
by Luluoutlet
Employees Worked With
