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Koons Arlington Toyota

Arlington, VA

4.6
727 Reviews
When it comes to reliable, professional service in the Arlington area, you'll be hard-pressed to find a better dealership to help with your needs than Koons Arlington Toyota. Our team of professionals have been serving the greater Arlington community since 1964. And, it's no mistake that we've lasted so long! Drivers return to us time and time again because we strive to provide reliable, high-quality service. We're proud to service the local community and make a point to give back. If you're looking for a dealership that's ready to help with buying or leasing a car, selling an existing vehicle, or servicing your Toyota in the Arlington area, then Koons Arlington Toyota is the place for you.
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4045 Lee Highway

Arlington, VA

22207

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Showing 727 reviews

March 23, 2026

Greay overall. The service advisor was amazing. I believe it was david. I will always come here More

by gianfrancopatio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Lobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Garcia
Mar 23, 2026 -

Koons Arlington Toyota responded

Thank you for sharing your five-star review. It’s great to hear our service advisor made your Toyota service experience so positive. We appreciate your loyalty and look forward to caring for your vehicle again.

March 23, 2026

The best car buying experience that we have experienced to date. The new vehicle was exactly as described, the price was exactly as expected, our time wasn't wasted, and our salesman (Juan Carlos Hernande More

by crawfordva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chetan Chavan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Carlos Hernandez - Salesman 6 STAR
Mar 23, 2026 -

Koons Arlington Toyota responded

Your feedback about your new Toyota Sienna purchase brightens our day. We’re glad the pricing met your expectations and that our sales team’s attention and our finance team’s thorough guidance kept things efficient and clear. We appreciate you choosing us and look forward to your next visit.

March 22, 2026

Good afternoon, Carla, Salesperson was great. Reason: The Finance Manager kept trying to force her into GAP Insurance. We declined, and she attempted to leave a check box for GAP Insurance on th More

by lane20744
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sherene
Mar 26, 2026 -

Koons Arlington Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Mar 26, 2026 -

Koons Arlington Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

March 21, 2026

Steven O’Brien and the Koons dealership team were excellent. They went above and beyond to help me find and secure the exact vehicle I wanted. They were honest, fair, and never made me feel uncomfort More

by rustywalker777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Belhadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven O’Brien
Mar 21, 2026 -

Koons Arlington Toyota responded

Alex and the team are delighted to hear how straightforward and comfortable your Toyota Tacoma purchase was. We’re glad the honest and fair process met your needs. Enjoy your Tacoma and thanks for sharing your experience.

March 20, 2026

The staff are always friendly, clear, helpful and efficient. I am grateful for the shuttle service which works so well. I have confidence of good service and good work on my car. More

by jcavana
Recommend Dealer
Yes
Employees Worked With
Oscar Canales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2026 -

Koons Arlington Toyota responded

It’s great to know our team provided clear communication and helpful support. We’re pleased the shuttle option fits your schedule and appreciate your trust in us with your Toyota.

March 19, 2026

Consistently solid Service Department and friendly, helpful out-front Service managers & assistants at the Cherry Hill location and at the nearby collision repair shop. More

by johnchenry48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Canales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Garcia Medina
Mar 19, 2026 -

Koons Arlington Toyota responded

It’s great to know our service department remains dependable and that our front-of-house managers and assistants, including Oscar and Warren, were so welcoming. We’re glad your Toyota RAV4 Hybrid got the care it deserves at both locations. We appreciate your kind words and look forward to assisting you again.

March 17, 2026

It was a pleasure working with Vlad. We pretty much finalized the deal with no hassle via texts, which saved us a lot of time. The entire process went smoothly. Many thanks to Vlad and t More

by multanid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vlad
Mar 17, 2026 -

Koons Arlington Toyota responded

Thank you for choosing Toyota and letting us know how seamlessly the deal was finalized through text. We’re glad the process was efficient and saved you time. Enjoy your Corolla and feel free to reach out for anything you need.

Mar 20, 2026 -

Koons Arlington Toyota responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

March 16, 2026

Para mi experiencing es uno de los mejores concesionarios excelente servicio en todo el area More

by jose.cruz0213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Canales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2026 -

Koons Arlington Toyota responded

Thank you for calling us one of the best dealerships in the area. We’re glad Oscar provided excellent service for your Toyota Corolla. We appreciate you sharing your experience and look forward to assisting you again.

March 16, 2026

In and out with an appointment. Mario was polite and professional! 2 thumbs up! Highly recommend. Thanks again. More

by terpnation03
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario S
Mar 16, 2026 -

Koons Arlington Toyota responded

Thank you for recommending our service team. We’re pleased we could complete your Toyota RAV4 appointment promptly and professionally. We look forward to servicing it again.

March 16, 2026

I have been using Koons Arlington Toyota for service for decades. They do a great job and if something is not right, they take care of it. My Toyota Avalon is 26 years old and only has 80,000 miles on it More

by tj.mccabe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Lobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2026 -

Koons Arlington Toyota responded

Thank you for trusting us with your Toyota Avalon for so many years. It’s rewarding to hear our team addresses every issue to keep your Avalon in top shape after all this time and mileage. Christian and the rest of us appreciate your loyalty and look forward to maintaining your vehicle.

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