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Koons Arlington Toyota

Arlington, VA

4.5
644 Reviews
When it comes to reliable, professional service in the Arlington area, you'll be hard-pressed to find a better dealership to help with your needs than Koons Arlington Toyota. Our team of professionals have been serving the greater Arlington community since 1964. And, it's no mistake that we've lasted so long! Drivers return to us time and time again because we strive to provide reliable, high-quality service. We're proud to service the local community and make a point to give back. If you're looking for a dealership that's ready to help with buying or leasing a car, selling an existing vehicle, or servicing your Toyota in the Arlington area, then Koons Arlington Toyota is the place for you.
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4045 Lee Highway

Arlington, VA

22207

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Showing 644 reviews

January 13, 2026

Sales here were very high pressure. Do not recommend going here unless you have a strong ability to walk away from pressure. More

by aheath552
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Diberardino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2026 -

Koons Arlington Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 12, 2026

David was attentive and helpful during the purchase. However, as a customer, I expect phone calls and messages to be returned as a basic measure of professionalism, not to mention courtesy. Such servi More

by ajc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chetan Chavan
2.0
This rating includes all reviews, with more weight given to recent reviews.
David Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2026 -

Koons Arlington Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 09, 2026

Great place! Very attentive and informative! I would go back for more cars. I loved the experience. More

by ambarcorrea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oleg Tibulschii
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2026 -

Koons Arlington Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 09, 2026

Very bad and unprofessional treatment. The employee tried to circumvent me and exploit me even though I have an outstanding amount of about $7,000. Instead of explaining things clearly and More

by Chemsdine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chetan Chavan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheeran
Jan 14, 2026 -

Koons Arlington Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 08, 2026

Chetan Chavan: Mr. Chavan was very knowledgeable, polite, professional, and helpful. He assisted us in understanding the various aspects of the new purchase including w More

by neerasinghmd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chetan Chavan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerii Burchynskyi
Jan 08, 2026 -

Koons Arlington Toyota responded

Thanks for sharing about your experience with Koons Arlington Toyota. We appreciate your business and hope to see you again soon!

January 08, 2026

Need a car tire check on a road trip to New York. This Toyota dealer provides a courtesy inspection., very nice and professional people. More

by MZHU617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Lobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2026 -

Koons Arlington Toyota responded

Thanks for sharing about your experience with Koons Arlington Toyota. We appreciate your business and hope to see you again soon!

January 06, 2026

They are honest and very helpful. Everything was easy and up to expectations. The sales and finance are awesome. More

by mona.ezzat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Canales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oleg Tibulschii
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Benallai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla Castro
Jan 06, 2026 -

Koons Arlington Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 06, 2026

Great service friendly staff in checking The timing was one hour not Bad Thank for the service More

by ahmedyassine1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Sandoval
Jan 06, 2026 -

Koons Arlington Toyota responded

Thanks for sharing about your experience with Koons Arlington Toyota. We appreciate your business and hope to see you again soon!

January 06, 2026

The wait time was less than what I expected, so I was very pleased to leave in a reasonable time. Fast service. I was able to relax in the waiting room with coffee while I waited for service. More

by sisk007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Canales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

Koons Arlington Toyota responded

Thanks for sharing about your experience with Koons Arlington Toyota. We appreciate your business and hope to see you again soon!

January 06, 2026

Gracias Juan Carlos por tu ayuda fue muy útil . .! Pregunten por él si quieren un auto nuevo More

by cristianomarramirez1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Carlos Hernández
Jan 07, 2026 -

Koons Arlington Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Koons Arlington Toyota.