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Koons Clarksville Chevrolet Buick GMC

Columbia, MD

4.5
427 Reviews

12421 Auto Drive

Columbia, MD

21029

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Showing 427 reviews

August 20, 2025

I brought my car in for routine service and the service was great. The service advisor was very professional and helpful. More

by pigraves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hammond - service advisor
Aug 22, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for choosing Koons Clarksville Chevrolet Buick GMC and for sharing your experience! It's wonderful to hear the service team took such great care of you. See you next time!

August 20, 2025

The service advisors at KOONS have never screwed me. They give me good prices for the services that is required. I once had a messed up transmission and they fixed it within a couple of days! Unbelievab More

by Jewel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frost, David Hammond
Aug 22, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Hi Jewel, it's terrific to hear your truck is in good hands with our Service Team at Koons Clarksville Chevrolet Buick GMC! Thanks for sharing your positive review, we can't wait to work with you again!

August 16, 2025

Fast ,accurate, and you informative. Reasonable price. X x x x x x x x x More

by Jjwellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hammond
Aug 19, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Thanks so much for the review. We look forward to your next visit to Koons Clarksville Chevrolet Buick GMC!

June 23, 2025

My visit was smooth and easy. Staff very professional and helpful. Check in and check out. Had no problems. More

by livelifesmart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Kelly, Kacey Burriss
Jun 24, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for sharing your experience with us! It's wonderful to hear that everything went smoothly during your visit at Koons Clarksville Chevrolet Buick GMC. Our team is always here to help, and we appreciate the positive feedback!

April 19, 2025

We loved purchasing our 3rd Chevy equinox from loons. Jack was knowledgeable, patient, and helpful. He helped us find the perfect vehicle for us! More

by Hheflin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Pepal
Apr 21, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for choosing Koons Clarksville Chevrolet Buick GMC once again! We're delighted to hear that Jack provided such excellent service and helped you find the perfect vehicle. Enjoy your new Chevy Equinox!

April 19, 2025

I brought my car in for maintenance check and it was very smooth and service was very helpful More

by Anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Lawrence
Apr 21, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Thanks so much for the review. We look forward to your next visit to Koons Clarksville Chevrolet Buick GMC!

April 16, 2025

My family has been using this dealership for many cars we own. Kacey has never let us down for being on top of things. The mechanics here are the best! More

by jj
Recommend Dealer
Yes
Employees Worked With
Kacey Burriss
Apr 17, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

It's fantastic to hear that Kacey and the team at Koons Clarksville Chevrolet Buick GMC have consistently provided excellent service for your family. We appreciate your loyalty and are thrilled our mechanics continue to meet your expectations!

April 14, 2025

The purchase of my new truck was very smooth. Justin was very helpful explaining all the new technology in the truck to me. I'm looking forward to getting my floor mats so I can remove the pape More

by keithhayden1953
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, and Josh Oh
Apr 15, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Keith, we're delighted to hear that Justin made your truck purchase smooth and informative at Koons Clarksville Chevrolet Buick GMC. Enjoy showing off your new ride, and we hope those floor mats arrive soon!

April 01, 2025

Found the vehicle i was looking for and very helpful with the purchase process and questions I had. More

by Stephanie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Holt
Apr 01, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Stephanie, congrats on your new ride, and thank you for leaving Koons Clarksville Chevrolet Buick GMC a five-star review! It's great to hear that your buying experience went smoothly.

March 31, 2025

When ever I bring in my vehicle in for service the service writer Kacey Burriss always take care of my vehicle service. She’s always very polite and professional. I recommend her to anyone. More

by carcarrasquillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacey Burriss
Apr 01, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for sharing your experience with Kacey and the team at Koons Clarksville Chevrolet Buick GMC! We're delighted to hear that her professionalism and care have made a positive impression. Your recommendation means a lot to us!

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