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Koons Ford of Annapolis

Annapolis, MD

4.5
1,693 Reviews
Proudly Serving Our Community Since 1969. Everyone at the Koons Ford store and the Koons family want to very simply just say thank you. We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self. The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle. While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service. -Joe Koons
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2540 Riva Road

Annapolis, MD

21401

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Showing 1,693 reviews

November 27, 2025

They treated me great. Did what needed to be done & even cleaned my car. Thank you More

by SLC82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlita Hearn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2025

The dealer addresses my concerns and fixes the problem with my vehicle. Service rep lets me know how things are progressing. More

by KATHYGIANNETTI
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula
November 24, 2025

Have never had a single smooth experience there. Always 3 hour oil changes or taking my car back to fix something they missed. More

by tford
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Na
November 21, 2025

Great people, great service. Delivered on time as promised. I highly recommend Koons Ford for your service needs. More

by David2955Dave from Annapolis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2025

OUTSTANDING experience ALL THE WAY THROUGH THE ENTIRE PROCESS!!! Brandon was awesome helping us pick our new Expedition and walk us through all of the available options, etc. He did a great job and we w More

by glacierloverrfk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott from Finance - he was terrific as well!
November 19, 2025

Mike Treas goes above beyond to promote the best service and professionalism possible in a timely and budget friendly manner. More

by HILDA.WHITTINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2025

New tires looked a mess with white lubricant all around tires and rims. Should have cleaned after install More

by ACOOK18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2025

I just drove from Annapolis, MD to Seattle,Washington. I trust Koons Ford to service my F250 with a truck camper. Every year before I leave on this trip and have never been disappointed. Mike and his c More

by SEAPAEARLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2025

Excellent service experience, from the appointment coordinator to the service representative to the pickup and delivery driver. A pleasure to deal with Koons Ford. More

by kecour123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula
November 12, 2025

Ameen was very helpful; he took the time to find use the car we wanted More

by JOSEPH.DINCHER
Recommend Dealer
Yes
Employees Worked With
Ameen Rufai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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