Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koons Ford of Annapolis
Annapolis, MD
1,523 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,523 reviews
April 30, 2025
Chuck was great to work with. I couldn’t imagine having to go through the car buying experience with anyone else. I couldn’t imagine having to go through the car buying experience with anyone else. More
by Ode2Shellbell
Verified CustomerEmployees Worked With
April 27, 2025
As always, Mike got the parts we needed and installation was done on time and a little less cost than expected. was done on time and a little less cost than expected. More
by GerryE
Employees Worked With
April 26, 2025
Mike did a terrific job - work was completed in a timely fashion and he provided accurate and easily digestible updates. fashion and he provided accurate and easily digestible updates. More
by my first suby!
Employees Worked With
April 24, 2025
Marty is the consummate professional. Responsive and Friendly and Painless. Highly recommend Marty and Koons Ford Annapolis Service. Responsive and Friendly and Painless. Highly recommend Marty and Koons Ford Annapolis Service. More
by roscoetarnove
Employees Worked With
Carl Horner (Marty)
April 24, 2025
I The salesmen, Evan and Nathan, were very patient and very thorough to make sure all our questions and concerns were addressed. By-the-by, we bought a Lincoln vice a Ford. very thorough to make sure all our questions and concerns were addressed. By-the-by, we bought a Lincoln vice a Ford. More
by CHASRAD
April 24, 2025
Randy was prompt, understanding and met the needs of our organization in purchasing a 15 passenger van. He accommodated my requests and went the extra mile to make sure we were able to make things happen! organization in purchasing a 15 passenger van. He accommodated my requests and went the extra mile to make sure we were able to make things happen! I am grateful to have found an amazing dealership and salesman. More
by DIANE LANE
April 22, 2025
Mike Treas is a terrific service advisor! Personable, knowledgeable and top-notch communicator. Absolutely great service! Personable, knowledgeable and top-notch communicator. Absolutely great service! More
by JACKMORKAN1
Employees Worked With
