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Koons Ford of Annapolis
Annapolis, MD
1,631 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,631 reviews
September 01, 2025
Verified Customer
August 29, 2025
Always feel like a valued customer here,from the time I walk in the door till I complete the deal. Derrick is the best to deal with. walk in the door till I complete the deal. Derrick is the best to deal with. More
by lmansted
Employees Worked With
August 28, 2025
Earl Mosby totally made my experience a great one! He and Jordan Mosby ensured my company's vehicle was serviced quickly and efficiently. As a matter of fact, they worked to position the vehicle's s He and Jordan Mosby ensured my company's vehicle was serviced quickly and efficiently. As a matter of fact, they worked to position the vehicle's service in a way to move it quickly since I missed the shuttle bus back to my office. Bottom line: They genuinely cared about MY time! Without asking or prompting, they just acted with such care. Koons Ford has some great people making them look good. These types of experiences keep me loyal to Koons. Great team! More
by DUIA28
August 28, 2025
Staff will take your through the process every step of the way and are patient the way and are patient More
by jeffro200181
August 23, 2025
Very fair dealership with very quick finance processing. Exceptional customer service. Completed sales trascation with 30 minutes of arrival. Exceptional customer service. Completed sales trascation with 30 minutes of arrival. More
by marctolson
Employees Worked With
August 21, 2025
We had a great experience and really felt as though Darrick and the dealership had our best interest in mind, thanks for the great new car! Darrick and the dealership had our best interest in mind, thanks for the great new car! More
by lisaicenroad
Employees Worked With
August 19, 2025
Koons Ford has an excellent atmosphere and wonderful staff. The Lounge is comfortable with free coffee and water. My service advisor was prompt with communicating to me about the status of my car. Earl staff. The Lounge is comfortable with free coffee and water. My service advisor was prompt with communicating to me about the status of my car. Earl Mosby was great. More
by Craig
Employees Worked With
August 19, 2025
Good service from Andrew in the service department and from Kevin in the body shop from Kevin in the body shop More
by Thebarber634
Employees Worked With
